September 17, 2018

SOTC Travel wins the 2018 PATA Gold Award for its “Marketing Media - Travel Advertisement Broadcast- “Holidays Bring You Closer”

SOTC Travel Ltd was conferred the prestigious 2018 Pacific Asia Travel Association (PATA) Gold Award for its entry in the Marketing Media- Travel Advertisement Broadcast category, for “Holidays Bring You Closer” on September 14, 2018 at Langkawi, Malaysia.

The 2018 PATA Gold Awards honoured the exceptional contributions to promote Travel and Tourism across the Asia Pacific region. This year’s awards attracted 200 entries from 87 organisations and individuals worldwide.

The PATA Grand Awards were presented to outstanding entries in four principal categories: Marketing; Education and Training; Environment, and Heritage and Culture. The winners were selected by an independent judging committee consisting of fourteen senior executives from the travel, tourism and hospitality sectors.

SOTC Travel’s entry in the Marketing Media- Travel Advertisement Broadcast category “Holidays Bring You Closer” highlights the brand promise of ‘We are for holidays’ and inspires consumers to enjoy their holidays while creating memories for a lifetime. The jury members were most impressed with the high quality and exceptional standard of the entry submitted.

On winning the accolade, Vishal Suri, Managing Director, SOTC said, “It is a very significant achievement to be honoured with the 2018 PATA Gold Award. This Award reiterates our position that “We are for holidays” and our commitment to deliver enhanced and memorable holiday experiences for our customers around the world. We will continue to strive to make their holidays memorable and for many more such recognitions in the future”.

September 03, 2018

SOTC Travel introduces “Holiday Essentials” a retail portfolio for hassle free travel

Choosing the right travel gear for your trip can feel overwhelming. With the Indian traveller becoming open to newer experiences, SOTC has witnessed a rapid change in how a tourist now wants to experience his vacations.

To make these experiences easy to enjoy for the customer, SOTC has launched “Holiday Essentials” keeping in mind the type of vacation and destination requirement. The ‘Holiday Essentials’ range is an integral part of SOTC’s services and have been designed to make every vacation worry free by understanding the customer’s minute necessities.

SOTC Travel has witnessed the change in travel experiences over the years and has observed a growth in queries for the inclusion of various kinds of experiences which is about 30% to 35% as compared to the last year. Being a new age travel curator, SOTC strives to make holidays a priority for every Indian. To accommodate these new requirements of the present day traveller, SOTC has included a strong lineup of their own Holiday Essentials range of travel merchandise along with a few other Indian and international brands on their website www.sotcholidayessentials.com.

This merchandise website currently provides around 70 unique products across categories. Bringing together a range of accessories to help relieve discomfort and boredom are a fantastic way to beat the travelling blues! SOTC ‘Holiday Essentials’ line offers a wide array of products, from neck pillows to hand warmers, adaptors to backpacks. There are plenty of nifty gadgets too; such as compact portable luggage weighing scales, padlocks and waterproof pouches. It includes SOTC’s private label under the brand name of “Holiday Essentials” and mix of international brands like Osprey, Nrit, Trekmates and award winning Indian brands like Tag8. Customers can also place orders at their nearest SOTC store.

Holiday Essentials enables customers to have all of their travel merchandise needs under one roof along with a wide range of options to choose from. The prime objective is to provide complete solution and 360 degree approach to travelling, which makes vacationers feel safe, trendy and comfortable.

Speaking about the website’s offerings, Daniel D’souza- Head of Sales, India & NRI Markets & E-Commerce SOTC Travel said “In our constant endeavor to enhance customer delight, SOTC Travel has introduced “Holiday Essentials” a one-stop solution for all travel retail needs. Travel retail is an extremely dynamic channel that represents a huge untapped opportunity in the marketplace. We have observed huge potential to penetrate in this intrepid market by creating something new and exciting for travellers and that primarily includes making it easy for our customers to find a one-stop solution for all their travel needs. Whether travelling on business or for leisure, passengers will find their choice of travel accessories at SOTC Holiday Essentials.

This feature will open doors to something bigger and create a system of ease and comfort while a customer finds that we offer multi-category credentials to the industry with the promise of efficient functionality. While travelling, practicality leads the way. With this wide array of travel and lifestyle solutions, we aim to be a trustworthy companion on everyday’s adventures. Wherever the destination is, we aim that ‘Holiday Essentials’ will be an indispensable part of our discerning customer’s journey.”

August 14, 2018

SOTC focuses on experiential travel, curates bespoke products dedicated to discerning travellers

Indian travellers today are increasingly looking for immersive holiday experiences while vacationing. Over the last couple of years, SOTC - the leading Travel and Tourism Company has observed huge demand pouring in from across the country to include exclusive and indulgent bespoke experiential elements in their travel itinerary. To cater to this set of expectations, behaviour and preferences of the next rising wave of consumers; SOTC has curated special packages with inimitable experiential aspects and guided journeys in the itinerary.

Experiential Vacations is an upcoming trend witnessed amongst travellers today and with an increasing number of travellers valuing the personalized, tailor- made experience over generic sightseeing in their travel itineraries, SOTC offers a wide range of destinations with some excellent deals with a clear focus on the unique experiences

Speaking about these latest offerings, Daniel D’souza- Head of Sales, India & NRI Markets & E-Commerce SOTC Travel said “Traveller attitudes are changing, and people want to travel better, on a deeper emotional and more personal level. Mass tourism is no longer adequate; tourists are keen on adding new experiences and activities to their itineraries to explore indigenous attractions and explore destinations for the things they are famous for. Travellers are more intrepid and prefer experiential travel over the traditional sightseeing and guided tours; they want to explore their vacation spots on road, through cruises, explore new cuisines and get a bite of the local scene. We have a range of options on offer for the modern day traveller.

At SOTC Travel we have witnessed the change in travel experiences over the years. We have observed a growth in queries for the inclusion of these kinds of experiences by about 30% to 35% as compared to the last year. Hence, in a conscious effort to tap this high potential segment, we have introduced a series of new packages with some added experiences for our customers.”

The Genting cruise is one of the most popularly asked for experiences as is the Experience Thrills on the Jet Boat Ride in Gold Coast followed by the scenic helicopter ride in Cape Town which is another major attraction. A Walk on the Highest Bungee Bridge at Bloukrans is something entirely new to tourists and it is a one-of-a-kind experience for the ones who always seek an adrenalin rush.

In addition to the destinations such as Asia, Europe, Australia, New Zealand, Egypt and America, we have also introduced new destinations such as Baku, Georgia, Kiev and Morocco. SOTC’s products are designed to create delightful experiences for the travelers amidst exotic locations spanning across the globe.

August 03, 2018

SOTC unveils special Durga Puja packages ahead of festive season

With the aim to provide travellers with an immersive holiday experience, SOTC is offering the best deals on some of the top selling group and Customized holidays departing from Kolkata. Launched alongside Durga Puja festival, these holiday experiences offer a range of handpicked escapades for discerning travellers.

Besides travel to short haul destinations like Thailand, Malaysia, Singapore, there has been a surge in interest to travel to long haul destinations across USA, Europe, Australia, New Zealand, Egypt, Kenya, Africa etc.

Apart from Kolkata, the special tours offer vacationers from cities in the east like Siliguri, Guwahati, Patna, Jamshedpur, and Bhubaneswar to book their complete holiday in a matter of minutes and ensure a hassle free, smooth travel experience. SOTC’s products are designed to create delightful experiences for the travelers amidst exotic locations spanning across the globe.

Speaking about these holiday special packages, Amod Thatte, Head Product, Contracting & Innovation, SOTC Travel said, “Durga Puja is one of the most widely celebrated festivals in West Bengal offering a long holiday opportunity. We at SOTC Travel have witnessed a 20 % upsurge in holiday bookings from Kolkata. SOTC has crafted unique GIT and FIT packages that cater to important aspects like food and comfort. With a Tour Manager exclusively from Kolkata and specially curated meals to suit our customer’s palate, these USP’s ensure delivery of essential elements of expertise and customer care. At SOTC, we drive customer centricity in all our holiday propositions enabling us to create cherished holiday experiences for our travellers.”

July 25, 2018

Ride with Ola and win a getaway to Mauritius from SOTC

SOTC Travel has joined hands with Ola, India’s leading and one of the world’s largest ride-sharing companies, to collaborate for a two-week contest from 20th July – 04th Aug, 2018 that will run on the Ola app which is valid for its Mumbai and Pune users only. The Ola users who undertake the maximum number of rides during the two weeks period and use code SOTC stand a chance to win a free trip to Mauritius for 6nights/7 days. The code is applicable on Ola Micro, Mini & Prime rides.

Talking more about the association Daniel D’souza- Head of Sales, India & NRI Markets & E-Commerce SOTC Travel said, “Ola is the country’s leading ride-sharing company and have a huge user base, especially in metro cities. We are pleased to be associated with Ola. We are optimistic on the bigger trend towards experiential holidays. Mauritius as a destination has been constantly witnessing an increase in the number of Indians choosing it as their favoured destination. Travellers can experience a variety of cultures, along with fun-filled activities like fishing, scuba-diving and shopping in Mauritius. This exclusive partnership between two customer-centric brands will be beneficial for our customers and will also help us reach Ola users in Mumbai & Pune.”

Shekhar Datta, City Head Mumbai
- Ola said, “We are always focused on building unique commute experiences for our customers; and we are happy to launch this activity in Mumbai and Pune. As country’s leading smart mobility platform, we have been always focused on solving for our customers’ unique commuting needs that go over and beyond the everyday point to point travel; and this partnership with SOTC will be the apt way forward.

June 12, 2018

SOTC Travel introduces special monsoon travel packages across destinations

Mumbai, June 12, 2018: SOTC Travel has launched their annual monsoon travel packages to provide best value deals to customers on their bookings for the season. Despite being a traditional off season, SOTC Travel has witnessed a significant increase in queries and demand for Monsoon 2018.

The delightful combination of value-for-money packages together with an assortment of breathtaking Indian and global destinations makes these packages a great option for travellers. These deals are available across SOTC’s Omni-channel network – its online platforms (mobile & website), call centers & extensive offline outlets.

Speaking on this seasonal offer, Mr. Amod Thatte, Head Product, Contracting & Innovation, SOTC Travel said, “The Monsoons offer Indians time for rejuvenation & relaxation, a mini-break from work routines. In our constant effort to give our customers the best deals, SOTC Travel has curated incredible deals to a series of destinations. We see an impressive growth in the number of India’s working millennial opting for these getaways in addition to families.”

He added, “We have designed special itineraries offering great value for money for our price sensitive consumers and these packages are extremely popular with customers with Air Inclusive Holidays starting at INR 38,000 for International Travel and INR 31,900 for Domestic Travel.”

May 01, 2018

SOTC Travel ventures into Forex Business

SOTC Travel has ventured into the Forex business to provide customers with a one stop solution for their entire travel related requirement, thus bringing convenience to the traveller to book Forex. Users will have access to the best rates for foreign exchange and based on customer requirement they could either collect it from the store or have it home delivered.

To bring complete transparency, SOTC showcases the exchange rates in real time and delivers the order to the customer’s doorstep. SOTC engages in the FFMC business which enables it to not only service such requirements internally but also make an entry into retail and wholesale foreign exchange business, thereby opening up another revenue stream.

Speaking on the launch, Vishal Suri, Managing Director, SOTC Travel said,” The main priorities of Indians travelling abroad are secure and hassle-free travel, easy access to foreign currency and convenience of making payments. With the launch of the forex business, SOTC offers all these benefits and more. It aims to provide the ease of travel with utmost security feature to the target audience. As a company, SOTC is focusing on the growing travel requirements of the millennial and looks forward to making a mark in this segment. Since its launch in Mumbai, SOTC has observed immense potential in this business and will extend its forex services in Delhi shortly”.

April 05, 2018

SOTC observes huge potential for International Luxury Travel

~ Offers unique bespoke opulent packages to Globetrotters~

Mumbai, April 05, 2018: Indian travellers today are increasingly looking for authentic experiences with exclusive and indulgent bespoke itineraries. SOTC has always tailored to the needs of its customers in providing the best of products and services. To cater to this set of expectations, behavior and preferences of the subsequently rising wave of luxury consumers; SOTC has handpicked bespoke extravagant offerings for the discerning Traveller.

Luxury travel has entered a new phase, in which authentic experiential vacations hold more meaning in luxury travel. Internal research at SOTC Travel has shown that there has been an increase in demand for luxury segment as people are progressively looking at experiential travel as compared to the traditional holidays only focusing on attractions / sightseeing’s. Travellers today want to experience the local culture, cuisine, adventure activities the destination has to offer.

To capture this high potential luxury market for the outbound Indian traveller, SOTC offers “Perfect Moments” – Luxury Travel packages by SOTC. To promote the offerings SOTC has also crafted a coffee table book with details on exclusive properties and destinations. The book highlights a treasure of inspiration and information on luxury travel & showcases the world’s most exquisite boutique hotels and the finest luxury resorts intertwining local cultures, traditions and flavours.

Perfect Moments caters to varied typed of travellers, from those who prefer the comfort of known destinations and familiar indulgence to those who seek the thrill of adventure of who wish to set out on a journey of discovery to unexplored places. With an approximate growth of about 20% in the luxury travel segment, travellers are now looking for experiences such as Scuba diving, hiking in remote locations, Sky Diving, Private Yatch hire, wine making / cooking classes, Private Island picnics, etc. Some of the preferred destinations for luxury travel are Europe, South Africa, Botswana, Zimbabwe, Scandinavia, Eastern Europe, Croatia, Japan, South America, Oman, Jordan, and New Zealand.

The customer profile in the luxury segment varies a range of travellers from corporate, honeymooners, families amongst others. While the journey could vary between 6 days for short hauls to 15 -20 days for long hauls, the itineraries are customised based on the demographics of the group travelling and the holiday experiences crafted considering the groups’ interest and their preferences.

Speaking about the exclusive product offerings, Amod Thatte, Head Product, Contracting & Innovation, SOTC Travel said, “Luxury travel market has a huge growth potential and would see immense demand from the emerging markets. Exposure to social media, growing disposable income and easy visa availability are some of the factors which are propelling the growth of luxury travel in market. To cater to this demand we have curated unique bespoke customised luxury packages- Perfect Moments for our customers. We believe in the philosophy to Innovate, then create. This thought guides and encourages us to make every journey special. Perfect Moments, Luxury Travel by SOTC seeks to redefine luxury travel cliches for connoisseurs. Our exclusive Coffee Table Book collection is curated and designed exclusively for esteemed and discerning travellers across the world. We aim to make every trip unforgettable with the finest handpicked resorts, chic design hotels, exotic islands, cruises, yachts, adventure holidays, spas and much more.”

March 05, 2018

SOTC innovates exclusive products for travel enthusiasts Indians

~ Launches Great Rail Journeys & Self Drive Holidays ~
Mumbai, March 5, 2018: Indian travellers today are increasingly looking for unique experiences while holidaying. SOTC has always taken pride in itself in understanding the needs of its customers in providing the best of products and services. To cater to this set of expectations, behaviour and preferences of the next rising wave of consumers, SOTC has curated two innovative products both for outbound as well as the domestic Indian traveller- Great Rail Journeys & Self Drive Holidays.

To capture high potential leisure markets for the outbound Indian traveller, SOTC has launched Great Rail Journeys in collaboration with “Great Rail Journeys” UK's leading operator with over 40 years of experience in arranging holidays by rail. This enables the travelers to discover the best of the world through truly epic journeys travelling on iconic trains across entire continents such as Europe, Asia and Americas. The Great Rail Journey Holiday package from SOTC offers personalized travel through fully ushered rail tours that provide authentic experiences delivered with complete seamlessness. Each itinerary involves travel on special trains indigenous to the region. From ultra-modern trains to iconic heritage lines, SOTC believes that traditional rail travel will give travellers the most memorable aspects of their global adventures. Self-drive holidaying, as a travel product and a trend, is becoming progressively more popular amongst Indian travellers. To tap into this segment SOTC has launched Self-Drive holiday packages for the domestic market in India. SOTC provides self-drive car rental on a set itinerary combining with choicest hotel stays on stay & breakfast basis. The itinerary has suggestions for tourists, which they can follow if they wish to. These packages offer great value for money and convenience for customers. With a fixed package, all hotel and car arrangements are taken care of, plus complimentary road maps and a detailed route itinerary. The unique product offerings ensure a comfortable and hassle-free journey on wheels, for families, couples and ad hoc groups of friends.

Speaking about the exclusive product offerings Amod Thatte, Head Product, Contracting & Innovation, SOTC Travel said, “Experiential Vacations is an upcoming trend with travellers today and to cater to this demand we have introduced Great Rail Journeys and Self Drive Holidays for our customers. With an increasing number of travellers valuing the personalized experience over anything else in their travel itineraries, SOTC offers an exceptional opportunity to visit some of the world’s most incredible places through classic train journeys. Domestic Tourism is witnessing a strong resurgence and the launch of our ‘Self drive Holidays’ intends to cater to this demand. With the concept of long weekend holidays serving as a mini escape, popular drive-down locations are seeing strong interest. For today’s travel-hungry yet price sensitive audience, our focus is on simple, easy to book, Self-Drive Holiday Packages that offer the unbeatable quality assurance of the SOTC brand, coupled with great value pricing!”

He further added, “Our holiday offerings feature a number of 'hotel trains', like the Trans-Siberian in Russia, The Canadian in Canada, The Ghan in Australia, The Blue Train in South Africa etc. Every itinerary includes a balance of experiences giving our travellers the chance to see more of the country and get a more authentic flavour of the region. At SOTC, we drive customer centricity in all our holiday propositions enabling us to create cherished holiday experiences for our travellers”. Julian Appelyard, Commercial Director, Great Rail Journeys Ltd said, “It is indeed a pleasure to have partnered with SOTC to bring rail journeys for the Indian traveler. Great Rail Journeys is UK's leading operator of holidays by rail and we pride ourselves on providing a truly first class holiday experience, in every aspect of our tours. This association will further enhance our promotional efforts to popularise rail-based holidays within the Indian outbound market”.

Few of the Rail Journey packages are mentioned below:
Europe:
• 15-Days Top to Toe of Italy
• 10-Days Rome, Sorrento & The Amalfi Coast
• 12-Days Grand Tour of Switzerland
• 12-Days Discover Poland
• 12-Days Slovenia, Croatia & Montenegro
• 12-Days Andalucían Explorer
• 7-Days Bavaria (All Inclusive )
• 10-Days The Enchanting Emerald Isle
• 14-Days Grand Tour of UK


Russia and Scandinavia
• 15-Days Premium Trans -Siberian Express
• 16-Days The Trans-Siberian: Moscow to Beijing
• 15-Days Highlights of Baltics & Scandinavia
• 16-Days Arctic Circle Express
• 11-Days The Northern Lights & Lapland
• 7-Days Fjords Cruise & Historic Cities Of Norway


Asia
• 12-Days Discovering Japan
• 16-Days Vietnam, Cambodia & The Mekong Delta
• 12-Days Burma's Hidden Kingdoms


USA & Canada
• 18-Days The Trans American Rail Tour
• 13-Days Las Vegas & The Golden West
• 9-Days New York, Niagara & Toronto.
• 17-Days Canada Coast to Coast
• 13-Days Canada and The Rocky Mountaineer


South America
• 14-Days Premium Brazil, Argentina & Patagonia
• 13-Days Macchu Picchu & The Andes


Africa
• 10-Days Cape Town, The Blue Train & Kruger National Park
• 15-Days Victoria Falls, Cape Town & The Garden Route


Australia
• 20-Days Australia The Ghan

Few of the Self-Drive packages are mentioned below:
Tour 1: Being Punjabi
Route: Chandigarh - Amritsar (2) - Ludhiana (1) - Chandigarh (2)
Ex: Chandigarh
Duration: 5 Nights / 6 Days
Distance Covered: 550 KMs

Tour 2: The Mughal Route
Route: Delhi - Agra (1) - Lucknow (2) - Delhi
Ex: Delhi
Duration: 3 Nights / 4 Days
Distance Covered: 1100 KMs

Tour 3: Head Over Hills
Route: Delhi – Nainital (2) – Corbett – Delhi
Ex: Delhi
Duration: 4 Nights / 6 Days
Distance Covered: 650 KMs

Tour 4: Escaping To The Green
Route: Bangalore – Bandipur (1) – Ooty (2) – Coonoor (2) – Coimbatore
Ex: Bangalore – Coimbatore
Duration: 4 Nights / 5 Days
Distance Covered: 650 KMs

Tour 5: When Sai Calls
Route: Mumbai – Shirdi (1) – Shani Shingnapur – Sula – Mumbai
Ex: Mumbai
Duration: 1 Night / 2 Days
Distance Covered: 650 KMs

Tour 6: In Search Of A Sufi Soul
Route: Jaipur – Ajmer (1) – Jaipur (1)
Ex: Jaipur
Duration: 2 Nights / 3 Days
Distance Covered: 450 KMs

Tour 7: Chennai To Chettinad
Route: Chennai – Pondicherry (2) – Tranquebar (1) – Chettinad (2) – Coimbatore
Ex: Chennai – Coimbatore
Duration: 5 Night / 6 Days
Distance Covered: 750 KMs

Tour 8: The Rann Safari
Route: Mumbai – Ahmedabad (1) – Rann Utsav (2) – Ahmedabad (1) – Mumbai
Ex: Mumbai
Duration: 4 Nights / 5 Days
Distance Covered: 1900 KMs

Tour 9: Malvani Days
Route: Mumbai – Malvan (2) – Parule (1) – Mumbai
Ex: Mumbai
Duration: 3 Night / 4 Days
Distance Covered: 1100 KMs

Tour Cost Includes:
• Accommodation on twin sharing basis
• Fixed menu breakfast
• Self drive vehicle (Without Fuel) to cover all transfers, sightseeing as per the suggested itinerary.

January 31, 2018

SOTC opens first ever store offering VR experience in Bengaluru

~ Customers to experience their holidays through SOTC’s unique customer experience zone~

SOTC Travel strengthened its presence in Bengaluru with the inauguration of its first ever experiential store offering Virtual Reality (VR) experiences in Bengaluru at 4/2-1 Prestige Samrah Plaza, St. Marks Road.

SOTC created a first of its kind customer experience zone where customers can be inspired by the different destinations through VR’s for real time experience of the key destinations that SOTC provides like New Zealand, South Africa and other destinations like Australia, Abu Dhabi, South Korea. The store comprises of a digital screen that features video itineraries of destinations and holiday experiences for the customer which could be viewed from an iPad.

Bengaluru is a potential market for SOTC which has been growing consistently year on year with significant progress. In an attempt to reach the optimum potential of this market and strive to provide the best pre & post tour experience to customers, SOTC Travel has developed a unique concept offering VR and the digital experiences at the store in Bengaluru.

Speaking about the launch, Daniel D'souza, Head Sales, India and NRI Markets, SOTC Travel said, “We believe customer experience is the key in making our business successful in this competitive and growing industry. It is extremely important for us to ensure that we keep delivering and enriching holiday experiences for our customers. Virtual Reality technology will allow us to know the clients’ needs before he even knows what he wants.”

He further added, “The store is one of our efforts to reinvent the buying experience for our customers. Its strategic location offers convenience and accessibility. We ensure that we provide superior service to our customers by meeting their every expectation”.

Videos Itineraries
List of 10 Video Itineraries of the key destinations that SOTC offers:

1. 8-Day Glimpses of East Europe: https://www.sotc.in/holidays/summer-budget-glimpses-of-east-europe?pkgId=PKG002002
Download link: https://we.tl/6W4iQPFigQ

2. 8-Day European Dreams: https://www.sotc.in/holidays/summer-budget-european-dreams?pkgId=PKG001992
Download link: https://we.tl/zUZR2qaS7p

3. 13-Day Magical Europe: https://www.sotc.in/holidays/summer-value-magical-europe?pkgId=PKG001983
Download link: https://we.tl/ap5mEN7fWe

4. 15-Day All of Europe: https://www.sotc.in/holidays/summer-premium-all-of-europe?pkgId=PKG001978
Download link: https://we.tl/sATQtWbV4y

5. 17-Day Grand Tour of Europe with Zermatt:https://www.sotc.in/holidays/summer-premium-and-exclusive-grand-tour-of-europe-with-zermatt?pkgId=PKG002016
Download link: https://we.tl/vT1sCfRFzl

6. 9-Day All of Scandinavia:https://www.sotc.in/holidays/summer-value-all-of-scandinavia?pkgId=PKG001995
Download link: https://we.tl/52ChWhPtpO

7. 12-Day Spanish Fiesta: https://www.sotc.in/holidays/summer-value-spanish-fiesta?pkgId=PKG002004
Download link: https://we.tl/zkbRYgaPNb

8. 17-Day All of USA with Orlando: https://www.sotc.in/holidays/summer-premium-all-of-usa-with-orlando?pkgId=PKG002036
Download link: https://we.tl/fDtDTjXiMS

9. 5-Day Glimpses of East USA: https://www.sotc.in/holidays/summer-cost-saver-glimpses-of-east-usa?pkgId=PKG002044
Download link: https://we.tl/AXBnyZoG6Q

10. 6-Day Glimpses of West USA: https://www.sotc.in/holidays/summer-cost-saver-glimpses-of-west-usa?pkgId=PKG002043
Download link: https://we.tl/aZ0HjljC6N

January 16, 2018

SOTC the first in the travel industry to introduce new customer app “Engage”

~ only Holiday Brand to launch the Post Booking customer app~

In continuing with SOTC’s journey towards being Customer Obsessed, SOTC has launched the Post-Sale Customer App ‘ENGAGE’, the first of its kind in the Industry. The SOTC ENGAGE App empowers the SOTC Customers to seamlessly manage their holidays.

SOTC ENGAGE-The Post Booking App ensures a hassle-free holiday experience and offers the following to the customers:

• Know their Visa Requirements.
• Documentation Formats & Visa Forms available on the APP.
• Track their Visa status.
• Seamlessly Pay online.
• Update / Amend their Personal Details.
• Purchase Additional Excursions
• Purchase SOTC Merchandise
• Manage their Deviations.
• Make their Holiday Paperless – All Invoices, Receipts, Final Vouchers on their APP.
• Rate the Services and provide feedback.

SOTC is the First Holiday Company to launch this Post Booking Customer App ENGAGE, with a genuine determination of engaging with the customer and improving their experience while they plan their holiday.

Speaking about the app, Daniel D'souza, Head Sales, India and NRI Markets, SOTC Travel said, “In keeping with our constant endeavor to stay aligned with our customers’ needs and expectations we have launched the SOTC ENGAGE App. Personalizing the customer experience, this exceptional service makes the holiday planning process easy for them. Our focus has always been being customer centric & this initiative is an extension of that journey.