Mumbai, December 21, 2020

Thomas Cook India and SOTC Travel jointly release survey report Second Holiday Readiness Report (December 2020) Reveals resurgence of Consumer Confidence in Travel Identifies Key Travel Trends in the COVID era

• 89% respondents keen to resume travel; 67% likely to travel within the next 6 months
• Demand for both Domestic (52%) and International (48%) destinations
• 93% respondents rank Health & Safety as a key consideration; 84% opting for reputed brands
• 71% need guidance/expertise in holiday planning

Thomas Cook India, India’s leading integrated travel services company and its Group company, SOTC Travel, surveyed over 2700 customers across India’s Tier 1 & 2 cities in a recent survey to identify emerging consumer behaviours and trends that will drive travel preferences during the COVID era. The companies have released key findings in their Second Holiday Readiness Report (December 2020). In comparison to the survey conducted by the companies in May 2020, the data reveals a significant increase in consumer confidence in travel.

Confidence in travel on the upswing – Indians display strong appetite for holidays: A combination of lockdown fatigue and strong pent-up demand, coupled with positive sentiment due to announcements on the vaccine saw 89% respondents displaying keen interest to resume travel; 11% are unsure/undecided.

Preferred travel period: 67% respondents are willing to travel in the next 6 months while 33% indicated that they would wait for launch of the vaccine.

Mode of Travel: 71% respondents displayed confidence in air travel and this has been substantiated by the increased demand for flight-inclusive packages at both the companies. While short driveable holidays were preferred post lockdown, only 29% respondents now show preference for road travel.

Domestic and International Travel - both in Demand: 52% of respondents stated that they are likely to take a domestic holiday. Preferred destinations in India include Goa (38%); Himachal Pradesh (29%); Ladakh & Kerala (20%); North East (19%), Kashmir & Andamans (15%).

Given easing of travel restrictions, international destinations are seeing an upward demand trajectory with 48% of respondents likely to take an international holiday. Europe tops the leader-board at 58%; favoured destinations include Switzerland, UK, France, Germany, Italy, Spain, etc. This is followed by strong interest for short haul destinations (50%) such as Thailand, Singapore, Malaysia, Dubai, Maldives, Indonesia. Australia & New Zealand (25%) also feature well, followed by Americas (19%).

Health & Safety continues to take top priority in travel decisions: Respondents continue to display an increasing focus on hygiene and safety - with 93% respondents highlighting this as the most important factor while deciding a holiday. Noteworthy: An increase of 18% observed from the 75% reported in the First Holiday Readiness Travel Report (May 2020).

Willingness to Increase Spends basis Health & Safety: 73% respondents said that they are willing to increase spends to ensure higher levels of health & safety on their holiday – a significant 38% increase from the First Holiday Readiness Travel Report (May 2020).

Clear Preference for reputed travel brands/tour operators, hotels: A sizeable 84% respondents (a 12% increase from the last survey) stated their strong preference for reputed travel companies, hotels, etc.

Indians display increased appetite for holiday spends: Signalling positivity for the industry as a whole, 75% of respondents are willing to spend above Rs. 1 lakh per person on their holidays.

Group Size: 85% respondents indicated that they prefer solo-travel / as a couple / with family and friends – a 22% increase from the First Holiday Readiness Travel Report (May 2020). 15% respondents prefer travelling as a group of 20+ travellers.

Duration of Holiday - Indians seek longer holidays: In the absence of their annual summer vacation and short breaks this year, Indians are opting for a longer duration of stay - with 74% respondents preferring a holiday of 4-10 nights, followed by 16% preferring 10+ nights and merely 10% opting for a short break of up to 3 nights.

Booking Channels - Indians need human interface for guidance/reassurance in today’s COVID-19 era: Given the prevailing uncertainty, a significant 71% respondents stated that they require guidance of a holiday expert and preferred to visit an outlet/Virtual Store/video chat while planning their holidays. In comparison merely 29% selected website/app as their preferred booking channel.

(Respondents were given a few questions with multiple options, hence percentages may not add up to 100%)

To view the infographic, click below link: Thomas Cook India and SOTC Travel Joint Survey Second Holiday Readines...

Mumbai, December 18, 2020

Thomas Cook India & SOTC eye strong pent up travel demand Launch 72 Hours Year-End Holiday Sale

• December 18-20, 2020
• Unbeatable Holiday Offers across India and select International Destinations
• Special offers: almost 50% back on your Dubai Holiday*; complimentary room upgrade/additional night*; Flat 10%* off on Customized Holidays of over 5 nights stay; Flat 5%* off on Hidden Gems; Rs. 3 000.00* off on flight inclusive holidays
• Up to 25% discount on Visa, Passport and COVID-negative certification services
• Attractive Pricing and Special Inclusions

Having witnessed strong demand from India’s travellers for their recent 72 Hour Holiday Flash Sale, Thomas Cook India, India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have announced a 72 Hours Year-End Holiday Sale from December 18 – 20, 2020 to tap into the significant pent-up travel demand during the Christmas and New Year Season. On offer are a range of attractive domestic and international holidays starting at Rs. 3 600.00* and Rs. 23 299.00* respectively with exciting offers such as almost 50% back on a Dubai Holiday*, special discounts at some of the finest hotels, meal credits, gala dinners and more.

The 72 Hours Year-End Holiday Sale offers a range of India’s top destinations: from metros/mini metros such as Delhi, Mumbai, Kolkata, Bengaluru and Pune to celebrate the festive season with loved ones to favourite holiday locales of Goa, Pondicherry, Thekkady, Darjeeling, Udaipur, Nainital, Shimla, etc. Select international destinations on offer include Dubai and Maldives.

Special offer for Dubai: Get almost 50% back on your Dubai holiday* – Pay Rs. 33 799.00* for 6 days and get Rs. 15 399.00 as Food and Beverage credit. Highlights: Stay at 4 star Millennium Hotel, Burj Khalifa 124th floor + Dubai Aquarium & Underwater Zoo combo ticket, Souvenirs, Digital Photo, City Tour, Desert Safari with BBQ dinner, Marina Dhow Cruise with dinner.

Domestic Hotel and Cruise offers*: a delightful Christmas brunch buffet at the Ritz Carlton (Pune), complimentary room upgrade at the ITC Rajputana (Jaipur), 30% discount on Food and Beverage at Yu Resort during happy hours, attractive prices on stays at Marriott International, Accor, Holiday Inn, Zuri White Sands, 1 night complimentary on 2 nights stay at WelcomHeritage Hotels. Attractive prices on Antara Cruises.
Other domestic offers include: Flat 10%* off on Customized Holidays of over 5 nights stay; Flat 5%* off on Hidden Gems; Rs. 3 000.00* off on flight inclusive holidays.

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “As a celebratory mood fills the air with Christmas and New Year around the corner, Indians fatigued from the lockdown are displaying a strong appetite for travel. Our recent Flash Sale saw very encouraging uptick in bookings and so, to further catalyse transactions, we have introduced our 72 Hours Sale - Xmas and New Year Holiday Specials– packed with exclusive offers and special discounts!”

He added, “Our Virtual Holiday Store is open 365 days from 8 am to 12 midnight with our Holiday Experts ready to help you with your bookings while ensuring a safe, contactless yet personalized experience.”

Click here for Thomas Cook India’s 72 Hours Sale - Xmas and New Year Holiday Specials

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “SOTC has introduced its 72 Hours Year-End Sale to provide best value deals to customers on their last minute travel plans for this festive season. Our customers stand to benefit from unbeatable offers, amazing flight inclusive holidays and special inclusions across an array of domestic and international destinations.”

He added, “Our 3 pronged health and safety initiative - Assured Insured Secured Program has been incorporated in all our holiday products offering physical as well as mental and financial security to give our customers complete peace of mind.”

Click here for SOTC’s 72 Hours Year-End Holiday Sale

*T&C apply

Mumbai, December 14, 2020

Thomas Cook India & SOTC Travel partner with WelcomHeritage Hotels to launch exceptional experiential stays across India

• Premium holidays at 40 heritage properties – palaces, forts, havelis, resorts-across 16 states pan India
• Exquisite experiences
• Attractive Pricing and Special Inclusions
• Exclusive Offer: Pay for 2 Nights & get the 3rd Free!
• Limited offer- available across Thomas Cook India and SOTC stores

With the growing trend for unique experiential holidays in the new Covid era, Thomas Cook India, India’s leading integrated travel services company and its Group company, SOTC Travel, have collaborated with WelcomHeritage Hotels to introduce enriching and affordable holiday experiences across India. The holiday offerings provide Indians an exciting opportunity to connect with their heritage while promoting India's regional culture, tradition, cuisine and local flavour.

The portfolio features an unparalleled blend of palaces, forts, havelis and wellness & wildlife resorts, each with a special story to tell. The heritage stays are spread across 40 scenic and tranquil locales: from Srinagar, Gangtok, Dharamshala, Corbett, Nainital, Palampur, Amritsar, Jaisalmer, Jodhpur, Ranthambore to Pench, Chandrapur, Ooty, Coorg, etc. Starting at Rs. 5 599.00* per person, the packages showcase a balance between local traditions and modern-day amenities, to create best-in-class authentic experiences that highlight the heritage ethos of some of India’s most inspiring settings.

Included are exceptional experiences that connect with Indian history & culture, wildlife, and nature: dinner at a dhaba or traditional setting with a bonfire, pottery sessions, tribal/folk dance and music performances, traditional culinary delights, nature walks, tiger and leopard safaris & trekking, amongst others.

Exclusive Offer: Book 2 nights and get the 3rd night free!

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “Limited reopening of borders has put the spotlight firmly on Destination India and we are delighted to partner with the WelcomHeritage Hotels to catalyse Domestic Tourism. Our holidays offer an exceptional range of experiences and stays at very affordable prices. And to sweeten the deal our customers get to avail of our special offer- pay for 2 nights & get the 3rd free.”

He added, “To ensure health and safety of our customers we have put together a holistic three pronged customer confidence-building program in the form of the Assured-Insured-Secured Program that covers every aspect of physical safety as well as mental and financial security to give the customer complete peace of mind. We have launched several meaningful initiatives: a Doctor on Call 24x7 service in partnership with Apollo Clinics; India’s first Safe Holiday Helpline, a free service offering expert guidance & assistance for safe holiday planning, visa assistance, country specific updates, on-ground health and safety measures, health certification, etc. and seamless COVID-negative certification services via our tie up with ICMR accredited labs.”

Click here to book Thomas Cook’s holiday packages with WelcomHeritage Hotels

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “We are delighted to have associated with WelcomHeritage Hotels to feature the finest traditions of heritage and hospitality in India with a unique portfolio of palaces, forts, havelis and resorts. With strong demand for safe holidays within driving distances our exclusive packages bring authentic experiences and best-in-class stay to our valued customers in some of the most inspiring places in India.”

Click here to book SOTC’s holiday packages with WelcomHeritage Hotels

Mr. Abinash Manghani, CEO, WelcomHeritage Hotels said, “We are happy to collaborate with Thomas Cook India and SOTC Travel, who are known as the pioneers of experiential holidays in India. WelcomHeritage Hotels offers a unique charm of the Indian culture, mingled with new-age comforts, which I am sure will be liked by our customers who are looking for aspirational holidays and new experiences. With our special curated packages, ensuring safety and hygiene, we expect to see a growth in bookings in the upcoming holiday season.”

*T&C apply

Mumbai, December 8, 2020

Thomas Cook India & SOTC Travel eye the domestic Cruise Tourism opportunity Introduce River Cruise packages with Antara Luxury Cruises

• Sailing from Kolkata and back; Starting from 2 Nights – 3 Days onwards
• Festive season departures: Dec 24 & 30, 2020; Feb 13 & Mar 27, 2021
• Special pricing and inclusions

Thomas Cook India, India’s leading integrated travel services company and its Group company, SOTC Travel, have reinvented their portfolio of holiday offerings this festive season, with the launch of unique river cruise journeys together with Antara Cruises, India’s leading luxury river cruising company. From exclusive all-suite accommodation, luxurious on-board amenities, gastronomy experiences to wellness/on-board activities and shore excursions, the cruise itineraries are designed to ensure a fresh and transformative experience while exploring spiritual river routes and fascinating destinations steeped in culture and heritage - from Kolkata and back.

While cruise tourism in India has been witnessing strong growth, India’s riverways offer a significant yet underleveraged opportunity. To tap into this potential, together with the strong pent up travel demand and re-emergence of domestic tourism, Thomas Cook India & SOTC have curated special Christmas, New Year, Valentine’s Day and Holi river cruise packages starting at an attractive price of Rs. 50 000.00* per person, offering Indians unmatched & unforgettable holidays.

Highlights:
• Price includes accommodation, all meals (breakfast/ lunch/ high tea/ dinner)
• Evening Cocktail hour with choice of beverages and snacks
• Complimentary Wi-Fi
• Daily sightseeing with onboard guide
• Spacious air-conditioned lounge
• Thomas Cook India & SOTC’s comprehensive Assured Safe Travel Program in partnership with Apollo Clinics together with Antara Assure - a heightened hygiene, health and safety protocol

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “At Thomas Cook India, we have maximised on the lockdown to re-imagine our holiday business and I am delighted to present this fresh and exciting new product of river cruises. The fascinating journey across the mighty Ganges, India’s powerful ancient waterway, offers customers a delightful blend of history, culture, heritage and wellness. The array of exceptional dining experiences, amenities and activities like spa, yoga classes, outdoor and indoor kid activities, present our customers with yet another exciting holiday option to choose from. With travel dates strategically timed around key holidays such as Christmas, New Year, Republic Day, Valentine’s Day and Holi, we aim to offer India a unique holiday experience and at attractive price points.”

Click here to book Thomas Cook’s holiday packages with Antara Luxury Cruises

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “We have observed a strong growth in cruise tourism across segments including honeymooners, families, millennials and MICE (Meetings, Incentives, Conferences & Events). India’s new age traveller is seeking novel vacation experiences and River Cruises offer a perfect alternative to explore the country. He added, “To build customer confidence in travel our 3 pronged initiative- Assured, Insured, Secured Program covers every aspect of physical safety as well as mental and financial security to give the customer complete peace of mind.”

Click here to book SOTC’s holiday packages with Antara Luxury Cruises

*T&C apply

Mumbai, December 7, 2020

SOTC in association with Singapore Tourism Board hosts Pioneering Digital Event for the MICE industry -“Growing MICE Connections, Achieving Together”
Reimagines the future of Meetings & Incentive travel while rebuilding consumer confidence in the New Era of Travel

In a focused initiative to stay connected with and rebuild consumer confidence in MICE (Meetings, Incentives, Conferences & Events) travel, SOTC Travel along with Singapore Tourism Board (STB) hosted an engaging and insightful Virtual MICE event - “Growing MICE Connections, Achieving Together” for its esteemed clients. It was a highly interactive platform that featured state of the art audio-visual excellence, chat/applause capabilities, and a near-life virtual walkthrough of Singapore’s iconic attractions that mirrored a real life event at the destination. This industry first digital event brought together key decision makers and influencers of the MICE travel sector and deliberated on the infinite incentive travel opportunities in Singapore. It also highlighted the comprehensive health & safety initiatives undertaken by SOTC Travel (Assured Safe Travel Program in partnership with Apollo Clinics) and STB’s SG Clean (Singapore Clean) campaign (Refer to Annex A for more information) aimed at reassuring its travellers. The event saw active participation of over 150 of India’s leading corporates and multinationals - across business verticals such as Auto, Pharma, Paint, FMCG, Retail, Banking & Finance.

Mr. Vishal Suri, Managing Director, SOTC Travel welcomed the guests and set the tone for the evening, highlighting the organisation’s delivery of consumer empowering products-services since lockdown and meticulous health & safety initiatives under the SOTC Assured program - to rebuild MICE consumer confidence in travel.

Mr. GB Srithar, Regional Director, India, Middle East and South Asia, Singapore Tourism Board infused hope as he spoke of the various meaningful initiatives being undertaken by Singapore focused on the MICE sector. He also reiterated STB’s keen interest in staying connected with SOTC and its valuable corporate partners to co-curate delightful experiences for future MICE events in Singapore.

In an engaging panel discussion, Mr. Srithar, Regional Director, India, Middle East and South Asia, Singapore Tourism Board, Ms. Si Ting, STB’s Area Director, India and South Asia (Mumbai) and Mr. S D Nandakumar, President & Country Head, B2B & Foreign Exchange, SOTC Travel, deliberated on the calibrated efforts of SOTC and STB on delivering safe and seamless MICE experiences in Singapore along with the benefits and support available (Refer to Annex B for more information) for hosting of business events.

The most noteworthy idea of the event was inviting special guest speaker, India’s first Grandmaster and five-time world chess champion, Mr. Viswanathan Anand to share his learnings especially in relevance to today’s time of the pandemic and the unexpected challenges it has brought for businesses and leaders. He was inspirational in an interactive chat show that co-related chess to the current challenging business environment. His humility coupled with sharp insights, winning strategies and personal experiences were highly appreciated by the CXO audience.

The digital event was moderated by renowned actress and television personality, Mandira Bedi, who ensured a vibrant and engaging event for viewers.

Mr. Vishal Suri, Managing Director, SOTC Travel said, “It is truly an honour to collaborate with Singapore Tourism Board in an industry first digital event. This unique virtual platform was curated to catalyse ideation, reimagine the future of MICE travel and build customer confidence with the comprehensive programs we have created towards safe travel in this new era. The event’s special knowledge sharing session with Viswanathan Anand, India’s Grand Chess Master, on his meaningful learnings from chess and his insights on dealing with the adversities of life was truly inspirational. The strong participation and glowing feedback from our corporates will serve as motivation to our teams - towards delivery of exceptional value to a key and strategic travel driver – our MICE segment.”

Mr. GB Srithar, Regional Director, India, Middle East and South Asia, Singapore Tourism Board added, “India is one of the top MICE source markets for Singapore, particularly in the meetings and incentive travel segment. STB is delighted to partner with SOTC Travel, one of our long-standing strategic and valued partner-friends in India, for yet another innovative MICE industry engagement initiative and ensure Destination Singapore remains top-of-mind among the Indian travellers. The COVID-19 pandemic has reshaped the MICE travel landscape, but it also offers us an opportunity to engage, collaborate and co-create the future of travel together. STB has developed various support schemes to cultivate and better equip the meeting and incentive travel segment in planning for their future business travel to Singapore. We look forward to growing our connections with the MICE industry; and achieving mutually beneficial results together, and to welcome our future visitors when the time is right.”

Speaking on the success of the event, Mr. SD Nandakumar, President & Country Head, B2B & Foreign Exchange, SOTC Travel said, “We are delighted to be chosen by Singapore Tourism Board, to host a unique digital MICE initiative for our esteemed MICE corporates. The event was conceptualised to engage with and empower our MICE travellers with exciting possibilities of hosting their MICE events in Singapore. At SOTC MICE, our focus has always been to understand the need of the customer and curate and deliver successful MICE experiences accordingly. We connected with all our corporate customers to get a better understanding on Incentive travel in the post COVID world. The learnings from our stakeholders have helped us create the next level of MICE experiences – MICE Plus, a comprehensive offering of Hybrid Virtual MICE and Assured programs with additional safety features with the expertise of our MICE Team. This first of its kind virtual event was an ideal opportunity to connect with our valued corporates and reassure them with our MICE portfolio specially designed to offer complete flexibility, safety and security – a key consideration for travel in the COVID era.”

Mumbai, November 30, 2020

Thomas Cook & SOTC extend their Assured Safe Travel Program with Launch of Doctor on Call 24x7 a complimentary, exclusive service for their customers in association with Apollo Clinics

Thomas Cook (India) Ltd., India’s leading integrated travel services company, along with its Group Company SOTC Travel Ltd., announced the extension of their Assured Safe Travel Program with the launch of a complimentary Doctor on Call 24x7 service, exclusively for their customers. The companies have partnered with Apollo Clinics - a member of the Apollo Hospitals Group, the leader in the Indian healthcare sector, to reassure and assist customers while travelling.

The Doctor on Call service is a meaningful initiative to support and reassure customers by addressing their health and medical queries via tele-consultation, by ensuring an effective way to connect with top quality doctors while on holiday.

To avail of the exclusive Doctor on Call service (24x7) in association with Apollo Clinics, the customer merely follows 2 simple steps while on holiday:
• Call 1860 500 7788
• Share your Booking File Number for verification and phone and email id to be contacted by the doctor

Post verification, the customer will receive a one-time free consultation call from an Apollo Clinics Doctor within 45 minutes. If required, a prescription will be emailed by the Apollo Clinics Team.

Even as travel recovery is being enabled again, the biggest challenge now is the challenge to re-instil confidence and a positive sentiment towards leisure travel in most customers, who remain worried and cautious. As leaders, Thomas Cook & SOTC have taken this challenge head-on and put together a holistic three pronged customer confidence-building program in the form of the “Assured-Insured-Secured” Program that covers every aspect of physical safety as well as mental and financial security to give the customer complete peace of mind.

The Assured Safe Travel Program developed and rolled out in association with Apollo Clinics is the most comprehensive set of travel safety protocols in the new normal, encompassing not only internal processes, retail outlets etc., but also every partner and service provider across airlines, local travel service partners, hotels, attractions etc. Insured in partnership with ICICI Lombard & Go Digit General Insurance Limited has customers fully covered with possibly the most comprehensive retail travel insurance program that includes COVID-19 related hospitalization up to sum assured.

As part of the Secured aspect, to ensure customer confidence from a money and security point of view, the companies offer flexible date changes, rescheduling, cancellations and even guaranteed, accelerated refunds (subject to certain minimum criteria). The companies also launched the country’s first Safe Holiday Helpline to offer free Holiday expert consultation to help customers navigate the maze of confusing and changing information about state regulations, International travel guidelines, etc, to instil confidence and make the best and safest choice for their travel.

Mr. Madhavan Menon, Chairman & Managing Director, Thomas Cook (India) Ltd. said, “As leaders in the travel industry, our teams across Thomas Cook India and SOTC are focused on ensuring the health and safety of our customers and our endeavour is to provide them the confidence to travel. Our Doctor on Call service in association with Apollo Clinics - a member of the Apollo Hospitals Group, is an extension of our Assured Safe Travel Program and yet another step towards reassuring our customers with dedicated and meticulous health care services, should the need arise at any point in time on tour. Through this initiative, combined with our Assured, Insured & Secured program, we seek to cover every aspect of physical safety as well as mental and financial security - to give customers the total peace of mind they deserve when planning a holiday in the new normal.”

Mr. Anand Wasker, Chief Operating Officer, Apollo Clinic, said, “We provide all Primary Healthcare services under one roof via Apollo Clinic format and are committed to offering world-class healthcare services to our customers. We are delighted to partner with Thomas Cook and SOTC to offer tele consultation services to customers who are in need while travelling.”

Mumbai, November 5, 2020

Thomas Cook India & SOTC announce India’s first physical holiday roadshows since lockdown: Thomas Cook India’s Freedom Month Celebrations and SOTC’s Freedom Month Carnival

Customer centric initiative: expert guidance and safe holiday bookings At select Accor & Marriott hotels across 11 cities, pan India

• Attractive deals/offers; air-inclusive holidays starting at just Rs. 10 790.00*
• One couple wins a Dubai holiday*
• Flat 15% cash back on Holiday Card

With the easing of restrictions, as Indians seek the freedom of travelling again, Thomas Cook India, India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have announced the first physical holiday roadshows since lockdown - Thomas Cook India’s Freedom Month Celebrations and SOTC’s Freedom Month Carnival. The series of customer centric roadshows, in association with Accor and Marriott hotels, will be held on Sunday, November 8, 2020 from 11 am to 5 pm across key source markets - Delhi, Mumbai, Chennai, Bengaluru, Hyderabad, Ahmedabad, Kolkata, Pune, Kochi, Jaipur and Baroda.

The Holiday Readiness Travel Report - Future of Travel post COVID-19, has revealed that Indian consumers are in need of reassurance, expertise and human touch to help them plan their holidays, and more so during the COVID era: 58% preferring to book holidays at physical outlets/home service. Thomas Cook India’s Freedom Month Celebrations and SOTC’s Freedom Month Carnival have thus been designed to incorporate the reassurance of an in-person holiday booking experience within easy access, coupled with the hygiene-safety protocols of Accor and Marriott venues. Thomas Cook India and SOTC holiday experts will be present to guide and assist customers with important elements, including health and safety protocols, etc. - aimed at bringing back customer confidence in travelling during the COVID era.

With a range of domestic and international destinations on offer, customers can avail of special deals/discounts and attractively priced flight-inclusive holidays starting at Rs. 10 790.00* - with a free holiday to Dubai* to be won.

To ensure customer health and safety together with a personalised experience, an online pre-registration enables customers to book their preferred time slot. Click here to register for Thomas Cook India’s Freedom Month Celebrations and SOTC’s Freedom Month Carnival.

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “To assist our customers plan their perfect holiday and guide them through the new/updated travel protocols, we have simplified the booking process by bringing our Freedom Month Celebrations right to our customers’ doorstep! Held at Accor and Marriott hotels across India, we intended to provide Indians with a safe and smooth holiday booking experience and the assistance of our holiday experts, while availing of great offers.”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols. To further assist our customers, we have tied up with ICMR accredited labs to offer end-to-end COVID-negative certification services with contactless facilitation – across India. Our Safe Holiday Helpline is yet another meaningful consumer initiative - a free service to support customers in safe holiday planning.”

Mr. Daniel D’souza, President and Country Head, Leisure, SOTC Travel said, “Travellers are looking for holidays that are safe and offer exceptional experiences, but planning their trip during COVID times is a daunting task. So at SOTC Travel, we’ve introduced our unique Freedom Month Carnival to support our customers with safe travel planning with our holidays experts and benefit from an exciting range of products and offers. The Accor and Marriott hotels further ensure our customers the assurance of high levels of hygiene and sanitation at each venue.”

Ms. Kerrie Hannaford, Vice President Commercial, Accor India & South Asia said, “The Freedom Month Carnival roadshow in association with Thomas Cook India & SOTC is a testimony that the industry is progressing and provides us an opportunity to showcase our services to guests. It is heartening to see the event is being conducted in real locations and not virtually as is the current norm. The event will be a steppingstone to further boost the leisure segment and also provide an assurance to travellers about the safety standards being followed across hotels as per Accor’s ALLSAFE label. We are certain that this roadshow will be successful and prove to be beneficial for all the stakeholders.”

Mr. Ramesh Daryanani, Vice President, Global Sales - Asia Pacific, Marriott International commented, “As travel routes and borders open up, we are seeing customers slowly yet surely starting to travel again. We continue to reiterate our commitment to responsible travel, wellbeing and ensuring we follow the highest cleanliness protocols for our guests. We continue to evolve and enhance our hospitality experiences, initiating engagements through partnerships with leading and trusted travel institutions like Thomas Cook and SOTC, in order to provide our guests with more informed choices to work with, making travel not just safer, but better.”

*T&C apply

Mumbai, November 2, 2020

Thomas Cook India & SOTC leverage the festive season to catalyse travel demand Introduce Freedom Month

Big Savings & Big Value
• Flight-inclusive holidays starting at just Rs. 10 790.00*
• One couple wins a Dubai holiday everyday*
• Flat 15% cash back on Thomas Cook India & SOTC Holiday Cards
• Zero cost EMI
• Flat 5% cash back (up to Rs. 5 000.00 on ICICI Bank Cards*)

With the onset of the festive season, India is already witnessing green shoots in consumer spending and this positive sentiment augurs well for the travel industry. Domestic travel is seeing significant easing of travel restrictions and several destinations are re-opening their borders. The festive time hence serves as the perfect opportunity to escape the stress and hectic pace of work life and indulge in the freedom of a well-deserved getaway - to relax and rejuvenate. To give fillip to demand, Thomas Cook India, India’s leading integrated travel services company and its Group company, SOTC Travel, have launched Freedom Month, inviting customers to avail of a host of special deals, value benefits and flight-inclusive holidays attractively priced starting at Rs. 10 790.00* - with a free holiday to Dubai* - everyday! The Freedom Month offers are available across Thomas Cook India & SOTC’s websites, apps and outlets pan India, till November 30, 2020.

Thomas Cook India and SOTC’s Holiday Readiness Travel Report - Future of Travel post COVID-19, revealed that the festive season is the Indian consumers’ top choice for travel in 2020: November (29%) and December (50%). With Indians displaying an increasing desire to get out/ break free from the stresses of the lockdown and extended work-from-home, the festive season offers much potential for a well-deserved break. In an endeavour to inspire bookers, Thomas Cook India & SOTC’s Freedom Month hence comes with an array of attractively priced holidays and offers to favourite domestic destinations like Goa, Rajasthan, Madhya Pradesh, Kerala, Himachal, Uttarakhand, etc.; also Dubai and Maldives.

A range of benefits include: flat 15% cash back on Thomas Cook India & SOTC Holiday Cards, zero cost EMI, flat 5% cash back (up to Rs. 5 000.00 on ICICI Bank Cards*) and 30 free holidays to be won to Dubai with one lucky couple winning a Dubai holiday, everyday! Thomas Cook India’s customers can also avail of extra loyalty points via Payback.

Thomas Cook & SOTC have also launched a special digital campaign that captures customer angst through the prolonged lockdown and their longing for freedom - to get back to the joys of travelling again. Featuring a range of exciting locales, the film invites customers to enjoy worry-free holidays with the companies’ Assured, Insured and Secured program.

Mr. Rajeev Kale, President & Country Head - Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “The festive season has always brought good cheer and India is already seeing green shoots in consumer spending across sectors. Given the growing demand to break free from the stresses of the lockdown and easing of travel restrictions, travel hungry Indians are keen to leverage this season for a much needed break. Our Freedom Month is perfectly timed to bring customers an unbeatable price-value proposition and catalyse holiday demand via our special deals and additional savings on the Holiday Card, zero cost EMI offers, extra loyalty points via Payback and the backing of our unique Assured, Insured and Secured program.”

“Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols and to further assist our customers, we have tied up with ICMR accredited labs to offer end-to-end COVID-negative certification services with contactless facilitation – across India. Our Safe Holiday Helpline is yet another meaningful consumer initiative - a free service to support customers in safe holiday planning.”

Click here to book Thomas Cook India’s Freedom Month Holidays

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “Given the strong pent-up travel demand over the last few months, SOTC continues to simplify the travel experience, offering complete savings and benefits for the aspiring Indian traveller. The festive season in India has always been about family and loved ones, and so offers customers the perfect holiday opportunity to escape from the stresses of the lockdown. In a focused plan to boost travel demand, SOTC’s strategically planned Freedom Month aims at catalysing demand. The attractive zero cost EMI, big savings and big value offerings promise priceless experiences and a great opportunity for travellers to maximise on the discounts and offers available. Having always been a customer-centric travel company, our endeavour is not only to provide value-for-money, but to create memories of a lifetime.”

Click here to book SOTC Travel’s Freedom Month Holidays

*T&C apply

Mumbai, October 29, 2020

Thomas Cook India & SOTC Introduce Attractive Air Inclusive Holidays - Partner with IndiGo to launch Crazy Deals IndiGo Special

The upcoming festive season is a perfect opportunity to escape the pressures of lockdown. Travellers are yearning to holiday and explore new places and experiences. Eyeing the pent-up demand for travel, Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have introduced Crazy Deals in partnership with IndiGo with a wide range of options and value add ons - at great pricing!

On offer are an array of top domestic destinations such as Goa, Udaipur, Jaipur, Kerala, Himachal, North East, Ranthambore, Mussoorie, Rishikesh, Chittorgarh, Andaman, among others, starting at an attractive price of Rs. 10 999.00* and international short haul destinations such as Dubai and Maldives starting at Rs. 32 640.00* and Rs. 45 710.00* respectively.

Mr. Rajeev Kale, President & Country Head - Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “We always strive towards delighting customers by striking the perfect balance between affordability and experience. And for the upcoming festive season, to benefit Indians who are hungry to travel again, we have curated Crazy Deals in partnership with IndiGo. These great value air inclusive holidays are so easy to book and go! With our attractive pricing and inclusions, we aim to catalyze demand across a wide segment of travellers from India’s metro, tier 2 and 3 cities as well.”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols across every touch-point and to further assist our customers, we have tied up with ICMR accredited labs to offer seamless, contactless end-to-end COVID-negative certification services – across India. Our Safe Holiday Helpline is yet another meaningful consumer initiative - a free service to support customers in safe holiday planning.”

Click here for details on Thomas Cook India’s Dekho Apna Desh Crazy Deals (IndiGo Special), Dubai - Crazy Deals (IndiGo Special), Dubai Fully Loaded - Crazy Deals (IndiGo Special), Maldives - Crazy Deals (IndiGo Special)

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “While Indian travellers are price conscious, they also seek value in their holiday package. They long to spend some quality vacation time with their family and friends. Understanding this need of customers, SOTC has launched Crazy Deals in partnership with IndiGo. Travellers with pocket friendly budgets can now avail the best deals that offer air inclusive value driven packages to domestic and international destinations. As customers recognise the value and peace of mind of booking with reputed brands, we have introduced a range of assured, insured & secured holidays in line with our Safe Travel program to suit customer requirements.”

He added, “As health and safety is a key concern, all our holidays come with ‘Assured’ - a comprehensive program to safe travel in the COVID-19 era in partnership with Apollo Clinics. To further assist our customers, we have launched India’s first Safe Holiday Helpline, a free service to the public - offering expert guidance & assistance for safe holiday planning, visa assistance, country specific updates, on-ground health and safety measures, travel documentation, health certification, etc. and have also tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services with contactless facilitation – across India.”

Click here for details on SOTC Travel’s Crazy Deals (IndiGo Special)

*Per person on twin sharing basis
*Terms and conditions apply

Mr. Sanjay Kumar, Chief Strategy & Revenue Officer, IndiGo said, “We are pleased to partner with Thomas Cook India and SOTC to introduce air inclusive holiday deals. We also introduced products like 6E double seat, multiple hotel partnerships and accelerated reward points on Ka-ching card in-line with consumer demand over the last few months. We have been consistently working towards stimulating customer demand, resulting into the 6.4Mn travelers placing their trust in IndiGo post lockdown, for a safe and hassle-free travel onboard our lean clean flying machines.”

Highlights:

Dubai - Crazy Deals (IndiGo Special)*
• Return Airfare on IndiGo
• 5 night’s accommodation with breakfast
• Return Airport Transfers (Dubai International Airport)
• Dubai Visa Charges Included
• 5% VAT Charges Included
• Travel Insurance

Dubai Fully Loaded - Crazy Deals (IndiGo Special)*
• Return Airfare on IndiGo
• 5 night’s accommodation with breakfast
• Return Airport Transfers (Dubai International Airport)
• Dubai Visa Charges Included
• 5% VAT Charges Included
• Travel Insurance
• Sightseeing and Attractions include Dubai City Tour on Seat In Coach Basis, Desert Safari with Barbeque Dinner and transfers, Dhow Cruise with Dinner, At the Top Burj Khalifa – 124th Floor along with entry ticket to Dubai Aquarium & Underwater Zoo

Maldives - Crazy Deals based on Arena Beach Resort (IndiGo Special)*
• Return Airfare on IndiGo
• 4 night’s accommodation in a Deluxe Sea View Room with breakfast, lunch and dinner
• Travel Insurance

Maldives - Crazy Deals based on Sheraton Full Moon Resort & Spa (IndiGo Special)*
• Return Airfare on IndiGo
• 4 night’s accommodation in a Deluxe Room with breakfast and dinner
• 1 Child (between 3 - 11 years) stays free on sharing basis with parents
• Travel Insurance

Goa - Crazy Deal (IndiGo Special)*
• Return Airfare on IndiGo
• 3 night’s accommodation with breakfast

Mumbai, October 21, 2020

Thomas Cook India & SOTC host a series of Virtual Customer Events in partnership with Marriott International

Invite customers to enjoy a live virtual event and interact with holiday experts
Exciting Culinary Experiences, Holiday Deals, Free Vouchers and much more

In a follow up to the launch of the Holiday with Confidence portfolio in collaboration with leading hospitality company, Marriott International, Thomas Cook India, India’s leading integrated travel services company and its Group Company, SOTC Travel, have come together, bringing a series of exclusive, virtual events for valued customers across India. In an initiative to celebrate the spirit of the upcoming festive-holiday season and to catalyse travel demand, the companies hosted 19 engaging virtual consumer events- the Thomas Cook India Holiday Showcase & SOTC Holiday Preview at select Marriott brands such as The Ritz-Carlton, The St. Regis, W Hotels, JW Marriott, Sheraton, Westin, Renaissance and Courtyard by Marriott covering key metros, mini metros and tier 2 cities across India, including Mumbai, Delhi, Chennai, Bengaluru, Kolkata, Hyderabad, Pune, Ahmedabad, Lucknow, Baroda, Chandigarh, Surat, etc.

The event invited customers to a preview of a range of Holiday with Confidence packages curated in partnership with Marriott International along with exciting deals on Dusshera, Diwali, Christmas and New Year holiday packages. The fun-filled virtual event also included live culinary experiences with Marriott’s top chefs and mixologists, enthralling participants on classic twists and handy tips towards curating their signature cocktails, immunity booster drinks, acclaimed dishes, etc. The virtual event also gave customers an opportunity to interact with Thomas Cook India & SOTC’s holiday experts and avail of exciting holiday offers- from the comfort and safety of their homes. At each city, one lucky winner attending the Thomas Cook India Holiday Showcase was given a free stay at a Marriott property; with one lucky winner per city attending the SOTC Holiday Preview, receiving a free Marriott restaurant meal voucher.

To convert the strong pent-up demand and build customer confidence in travel, Thomas Cook India and SOTC have been at the forefront of a series of innovative customer centric initiatives, including, the comprehensive Assured Safe Travel Program that focusses on health and safety, the Safe Holiday Helpline, COVID-negative certification services, along with the flexibility of date changes and attractive deals and savings to benefit the aspiring Indian traveller.

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “With the festive season around the corner we are witnessing an encouraging uptick in consumer demand to celebrate special occasions and anniversaries/birthdays at short drivable distances. And so, we are delighted to offer our customers a preview of attractive holiday options courtesy our partnership with Marriott - via the innovative Thomas Cook India Holiday Showcase. This unique virtual platform has been designed to help our customers plan their holidays and avail of special offers- all from the safety/comfort of their home.”

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “The upcoming festive season presents multiple avenues for travellers to avail the best of offers. With an increasing number of Indians investing in staycation experiences, there has been a significant rise in queries and bookings this festive season. As customers adopt safe, smart and digital approaches to travel planning with a strong preference for contactless services, our virtual SOTC Holiday Preview events in collaboration with Marriott International, have given us the ideal opportunity to interact, showcase our combined offerings and services while planning the perfect safe holiday for our valued customers.”

Mr. Ramesh Daryanani, Vice President, Global Sales, Asia Pacific said, “We are pleased to be partnering with Thomas Cook & SOTC India to engage customers via this unique virtual event. These events give us the opportunity to showcase some of our exciting destinations around the world combined with curated experiences for the upcoming holiday season.”

Customer Testimonials:

"I enjoyed participating in Thomas Cook India’s Holiday Showcase event. It is a great platform to plan your dream holiday with the experts and also avail of the special offers and discounts that they have in store for you. I also had the exciting opportunity to interact with Marriott's Chef Dane Fernandes from The St. Regis Mumbai and learn to prepare the signature Avocado 2.0. Definitely going to try this delicious dish at home!" - Mr. Arun Kumar Pandya, Mumbai.

“We are extremely delighted to have been a part of the Virtual SOTC Holiday Preview with Marriott International. The live culinary experience with a Marriott chef sharing convenient tips and a step by step method to creating their finest dish was interesting and fun. It was a great opportunity to view and enquire about the exclusive holiday specials such as the city break and staycation options within the Holiday with Confidence portfolio. We look forward to many more interactive events with SOTC.” - Mrs. Sonia Ajay Agarwal, Pune.

Mumbai, October 19, 2020

SOTC and Thomas Cook India partner with Accor
Launch Holiday Safe - A joint initiative to promote safe holidays in the new normal

Comprehensive hygiene and safety protocols Range of Domestic and International holidays Attractive pricing and value add-ons

Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company SOTC Travel Ltd., have partnered with Accor, a global leader in augmented hospitality, to launch Holiday Safe. The holiday portfolio aims at reassuring customers with comprehensive health and safety protocols incorporated via Thomas Cook India & SOTC’s Assured Safe Travel Program in partnership with Apollo Clinics, together with Accor’s Cleanliness and Prevention ALLSAFE label, developed with and vetted by Bureau Veritas. The attractively priced holidays, starting at Rs. 5 999.00*, include unique experiences and value additions across a range of domestic and international destinations.

While extended lockdowns and work-from-home stress have resulted in strong pent up travel demand for short drivable distance vacations, Indian consumers have understandably rated health-safety as their priority. The Thomas Cook India & SOTC Holiday Readiness Travel Report reiterates this - with 75% respondents stating health and safety to be their overriding concern and 72% displaying preference for reputed travel brands. Thomas Cook India, SOTC and Accor have hence leveraged their collective expertise in curating the Holiday Safe range that delivers on their comprehensive measures towards hygiene and safety while ensuring customers a memorable holiday experience.

With the easing of travel restrictions and to reignite the love for travel, the Holiday Safe portfolio in addition to health and safety protocols, offers a range of vacation options such as staycations, workations, drivecations, quick breaks to celebrate special occasions and the upcoming festive season.

Accor’s extensive footprint across gateway cities and favourite holiday locales has been leveraged by Thomas Cook and SOTC’s experts to offer customers a wide selection of luxury to economy options at the Fairmont, Sofitel, Pullman, Mövenpick, Grand Mercure, Novotel, Mercure, ibis and ibis Styles. The Holiday Safe portfolio offers customers exclusive pricing starting from Rs. 5 999.00* for a variety of domestic themed holidays: weekend breaks, wellness, romantic breaks, family getaways, magic moments, among others. International holidays start at Rs. 20 720.00* to destinations like Dubai and Maldives.

Mr. Madhavan Menon, Chairman & Managing Director, Thomas Cook (India) Ltd. said, “As Indian travellers look to maximize their experiences while minimizing risk, our focus on customer health and safety remains our top priority. To build consumer confidence in the COVID era, we are delighted to announce our association with the Accor Group, one of the world’s largest and most respected hospitality brands. Our Holiday Safe collection incorporates the comprehensive measures of the Thomas Cook India & SOTC Assured Safe Travel Program and Accor’s Cleanliness & Prevention ALLSAFE label - with standards developed with and vetted by Bureau Veritas. This collaboration aimed at building a safe travel environment for customers, is inbuilt with clean-safe protocols across every step of the customer journey, and also incorporates unparalleled holiday experiences to delight the Indian traveller.”

He added, “Holiday Safe, together with our COVID-19 travel insurance cover, zero cancellation charges, and free rescheduling will ensure that our customers are assured, insured and secured.”

Commenting on the partnership Mr. Puneet Dhawan, Senior VP Operations, Accor India & South Asia, said, “In the current environment, we believe the ultimate determinant of guests returning is health and safety blended with innovative experiences and rewarding benefits. As an industry, this is the time to show solidarity and work together reassuring guests that it is safe to travel. Taking forward our endeavour to instil confidence amongst guest for safe holidays, we are proud to partner with Thomas Cook and SOTC and look forward to providing a holistic experience to our guests.”

SOTC’s domestic and international Holiday Safe packages
Thomas Cook India’s domestic and international Holiday Safe packages

Mumbai, October 01, 2020

SOTC & Thomas Cook India collaborate with Marriott International to launch the ‘Holiday with Confidence’ portfolio Focus on safe & secure holidays in the COVID-19 era

• Comprehensive Health & Cleanliness protocols inbuilt into every travel touch point
• Range of India & International staycations, workations and getaways
• Exceptional and memorable on-property and local experiences

Reiterating its customer commitment towards building a safe travel environment with the highest standards of hygiene, Thomas Cook (India) Ltd., India’s leading integrated travel services company, along with its Group Company SOTC Travel Ltd., have collaborated with leading hospitality company, Marriott International, to launch the Holiday with Confidence portfolio – holidays inbuilt with comprehensive protocols that ensure safe travel in the COVID-19 era. The launch is a continuum of a series of meaningful customer-first health & safety initiatives from Thomas Cook & SOTC: The Assured Safe Travel Program in partnership with Apollo Clinics, tie-up with ICMR accredited labs to deliver end-to-end contactless COVID-negative certification services pan India and the Safe Holiday Helpline - a free service to support customers in safe holiday planning.

According to the Thomas Cook India & SOTC Holiday Readiness Travel Report, a significant 75% respondents indicated health & safety as their overriding concern; 72% displayed a preference for reputed travel brands. Therefore, in an endeavour to build consumer confidence and offer them a safe and stress-free holiday experience, the companies have collaborated with Marriott International to launch the Holiday with Confidence portfolio that incorporates the collective expertise of the Thomas Cook & SOTC Assured Safe Travel Program in partnership with Apollo Clinics, and Marriott International’s Commitment to Clean.

Combining Marriott’s extensive footprint across India and its industry standards of hygiene and sanitization protocols, Thomas Cook & SOTC seek to redefine travel with distinctive holiday experiences across its range of staycations, workations, drivecations and quick getaways across 16 participating Marriott International brands, comprising - The Ritz-Carlton, The St. Regis, W Hotels, JW Marriott, Sheraton, Westin, Marriott Hotels & Resorts, Le Meridien, Renaissance, Marriott Executive Apartments, Tribute, Courtyard by Marriott, Fairfield by Marriott, Aloft and Four Points by Sheraton. Special experiences across the Marriott properties include, an exclusive 4-course dining experience by a specialty chef, a private session with a golf pro at the historic Poona Club Golf Club, pizza making classes, fun activities at the Kids & Family Club and a romantic movie-under-the-stars, among many others.

The Holiday with Confidence international selection includes- attractive discounts on spa treatments to shark feeding attractions, fun and exciting water sport activities in key resort destinations, and more.

Mr. Madhavan Menon, Chairman and Managing Director, Thomas Cook (India) Ltd. said, “Health & Safety form a critical element of our customer-first strategy at Thomas Cook India & SOTC and this is reflected in the series of meaningful initiatives aimed at building customer confidence: our Assured Safe Travel Program in partnership with Apollo Clinics, our COVID-negative certification services and Safe Holiday Helpline.

I am hence delighted to announce our association with Marriott International that reiterates our customer promise of health & safety with the launch of our Holiday with Confidence portfolio. This partnership brings together the power of our collective brands in delivering comprehensive hygiene and safety protocols via the Thomas Cook & SOTC Assured Safe Travel Program and Marriott’s Commitment to Clean designed by the Marriott Global Cleanliness Council.”

He added, “As part of our Holiday with Confidence program, our customers also benefit from the exceptional hospitality of Marriott International, combined with the holiday expertise of Thomas Cook India and SOTC.”

Commenting on the partnership Mr. Rajeev Menon - President - Asia Pacific (excluding Greater China), Marriott International said, “The travel-related implications (of Covid-19) have been unprecedented and fast-changing. As restrictions and lockdowns are becoming more relaxed, there is a cautious return-to-travel, with consumers putting their faith in brands they trust. In keeping with our endeavour to restore confidence in travel & stays across our hotels, Marriott International is very pleased to partner with Thomas Cook & SOTC in bringing the Holiday with Confidence portfolio of experiences to our guests. With Marriott’s Commitment to Clean initiative and Thomas Cook & SOTC’s dedication to responsible travel, we have developed a harmonized set of health and cleanliness protocols, that will enable guests to re-experience the joy of travel through elevated and unique hotel experiences.”

Click below for details on the Thomas Cook & SOTC Holiday with Confidence packages
Thomas Cook International Marriott Packages
SOTC International Marriott Packages
Thomas Cook India Special Marriott Packages
SOTC India Special Marriott Packages

Mumbai, September 28, 2020

SOTC and Thomas Cook India announce the launch of a unique Customer Loyalty Program - Priority

On the occasion of World Tourism Day, in recognition of the trust displayed by its customers, Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., announced the launch of Priority – an exclusive loyalty program. Available as a Platinum and Gold variant, the Priority program entitles its members to significant and exclusive benefits: the services of a dedicated relationship manager, exclusive holiday previews, special priority offers, benefits across alliance partners, birthday specials, invitations to events and a host of attractive deals/promotions across domestic and international holidays and additional travel services.

In this new era of travel, Thomas Cook India and SOTC have ensured unerring customer focus with the introduction of an innovative portfolio: Domestic Workations, Staycations, Hidden Gems, etc. and an international portfolio of Private Journeys, Live It Up and A La Carte holidays – each carefully designed basis customer feedback. Simultaneously, to build customer confidence in travel, the companies’ comprehensive health and safety initiatives such as the Assured Program in partnership with Apollo Clinics, end-to-end COVID-negative certification services and Safe Holiday Helpline, have helped ensure a stress free holiday experience. In a further initiative to empower customers and thank them for their trust, Thomas Cook India and SOTC have introduced Priority - a unique loyalty club with significant in-built advantages to deepen customer bonds and create holiday memories of a lifetime.

Mr. Vishal Suri, Managing Director, SOTC Travel Limited said, “SOTC Travel has been at the forefront of innovation and customer centric initiatives in this new era of travel. To ensure customer confidence in travel, we have introduced a range of assured, insured & secured holidays in line with our Safe Travel program. In our commitment towards a customer-first approach and to further connect and strengthen our association with our valued customers, we have introduced our exclusive Priority program that offers customers a more personalized, flexible and truly rewarding experience. The unique offerings and comprehensive benefits such as a personal relationship manager to assist with holiday planning, special priority offers, birthday exclusives, amongst others, strive to enhance the travel experience for our frequent travellers, reassuring them of our excellence across our holiday portfolio.”

Mr. Mahesh Iyer, Executive Director & CEO, Thomas Cook (India) Ltd. said, “At Thomas Cook India we are committed to our customer-first strategy and this has been the catalyst to the series of innovative and meaningful initiatives that deliver on our promise of Assured, Insured and Secured. The launch of our Priority program is yet another step in this direction and serves to recognize and reward our loyal customers who are an integral part of the Thomas Cook India family. In addition to a dedicated relationship manager, our Priority program offers significant advantages and we intend to further enhance customer delight via an ongoing series of exclusive and exciting offers.”

Mumbai, September 17, 2020

SOTC & Thomas Cook India partner with India's favourite storyteller
Amar Chitra Katha
Launch enchanting Great Indian Journeys
Bring alive India’s vibrant heritage


• Handpicked destinations and experiences curated by Holiday Experts
• Unique and appealing comic format
• Beloved historical characters form the sutradhar/guide on each epic journey

Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have partnered with India's favourite storyteller, Amar Chitra Katha, to take travellers on an enchanting journey through time, re-living India’s vibrant history and culture with the launch of its Great Indian Journeys. Much loved historical characters have been hand-picked to act as a personal guide through each epic journey, including - Birbal, (the witty/wise advisor of Mughal emperor, Akbar), Tenali Raman (poet and social thinker of the mighty Vijayanagar empire), Sudama (childhood friend of Lord Krishna) and Chetak (Rana Pratap’s true war horse and faithful companion).

The itineraries carefully curated by Thomas Cook India and SOTC’s holiday experts and creatively illustrated via graphic comic strips in the distinctive Amar Chitra Katha style, present India’s young explorers and parents with an engaging format to discover India’s rich heritage and iconic attractions – in a very special route to their roots.

The Great Indian Journeys welcomes travellers on a voyage of discovery via an easy paced 4-5 day itinerary through locales steeped in history - Chittorgarh, Kumbhalgarh, Udaipur, Mathura, Hampi, Delhi, Agra and more - that chronicle India’s golden ages. Each itinerary incorporates exclusive elements such as: personalised storytelling sessions around favourite historical characters, spectacular sound & light shows, local culinary experiences, and more.*

In addition, customer benefits include:
1. Quality accommodation options with daily breakfast
2. Private transfers in AC vehicles
3. Affordable pricing starting at Rs.19 999.00*
4. Flexible cancellation options & a minimal booking deposit
5. Easy payment and EMI options
6. Meticulous health & safety under the Company’s Assured Program in partnership with Apollo Clinics
7. Additionally, COVID-negative certificate facilitation services are also available
8. A 3-month gift subscription to both – the Amar Chitra Katha and the Tinkle Comics Reading Apps worth Rs.1150.00

Mr. Daniel D’souza, President and Country Head, Leisure, SOTC Travel said, “At SOTC Travel, we continue to believe in bringing families closer and creating their best memories with us. India’s favourite comics- Amar Chitra Katha plays an important role while growing up and has become an integral part in shaping a million childhoods. The Great Indian Journeys gives our travellers an opportunity, to reconnect and relive their fondest childhood memories with their children and families, by visiting India’s most iconic historical places. These specially designed itineraries, in the form of creative graphic comic strips, bring to life a unique combination of edutainment devoted to Indian culture and history. Through the Great Indian Journeys, we continue to help create delightful holiday experiences for our customers.”

He added, “To ensure health and safety for travellers, we have associated with ICMR accredited labs across India to provide a first of its kind COVID-negative certification services. This, along with our Assured Program in partnership with Apollo Clinics, have been incorporated in every holiday proposition for a hassle-free journey for all our customers. To further assist our customers, we have launched India’s first Safe Holiday Helpline, a free service to the public - offering expert guidance & assistance for safe holiday planning, visa assistance, country specific updates, on-ground health and safety measures, travel documentation, health certification, etc.”

Click here to book

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “Children have emerged as clear decision makers when it comes to holidays! So, in a strategic initiative to engage with this powerful segment and bring alive India’s rich heritage, we are delighted to announce our partnership with Amar Chitra Katha to present Great Indian Journeys. Vibrant itineraries have been designed by our holiday experts to showcase epic journeys with a child-friendly format of Amar Chitra Katha’s graphic comic strips.”

He added, “Travel is a great storyteller and our Great Indian Journeys endeavour to bring India’s history to life with much loved characters as personal guides/narrators. Starting at an attractive price of Rs. 19 999.00*, the selection of enchanting experiences across historical destinations like Chittorgarh, Kumbhalgarh, Udaipur, Mathura, etc. offer a delightful combination of fun and learning/discovery, while also ensuring a memorable family holiday.”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols across every touch-point and to further assist our customers, we have tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services with contactless facilitation – across India. Our Safe Holiday Helpline is yet another meaningful consumer initiative - a free service to support customers in safe holiday planning.”

Click here to book

*Terms and conditions apply

Ms. Preeti Vyas, CEO and President, Amar Chitra Katha said, “As India’s favourite storytellers, our vision at Amar Chitra Katha has always been to inspire children and families through our vibrant stories about India’s glorious past and culture. The Great Indian Journeys by Thomas Cook India & SOTC, is an exciting collaboration which offers families a unique opportunity to directly experience and engage with India’s heritage through these specially-curated & memorable family holidays. Amar Chitra Katha has been telling stories for over 53 years and has always been a ‘route to your roots’.

She added, “As we firmly establish ourselves in the digital age, we are passionate about taking our founder Mr. Anant Pai’s legacy forward, by reaching out to our audiences via multiple platforms and experiences, including, films, apps, games and videos to tell India’s stories. Our association with SOTC-Thomas Cook is another powerful step in enabling Indian families to experience our stories real-time, not just in 2D or 3D but indeed in 5D, with emotions, feelings and a sense of awe. Through this new property - The Great Indian Journeys, travellers can be assured of the finest travel experience combined with authentic and vibrant depiction of itineraries through storytelling; which is the hallmark of Amar Chitra Katha.”

Mumbai, September 1, 2020

SOTC & Thomas Cook India tap into the demand for offbeat/unique experiences Launch India’s Hidden Gems
A unique voyage of discovery - with exceptional locales & experiences across India

The pent-up travel demand due to the lockdown has resulted in a new-found interest in Destination India. Consumers are moving away from crowds/traditional tourist spots while seeking to discover India’s untold stories and traveller secrets. And to tap into this demand for non-standard/unique journeys, Thomas Cook India, India’s leading integrated travel services company and its Group Company, SOTC Travel, have introduced India’s Hidden Gems. Starting at an attractive price of Rs. 11 500.00*, the holidays include accommodation for 2 nights/3 days at 4-5 star hotels or delightful boutique properties, breakfast and an additional dining experience, unique sightseeing, private transport and travel insurance.

Bringing to life nuggets of India’s fascinating history-heritage, spectacular scenic beauty and unparalleled travel experiences, Thomas Cook India and SOTC’s Hidden Gems incorporates a handpicked selection of Exquisite Locales: From Khajuraho, Rishikesh, Udaipur, Munnar, Jawai Sagar, Manali, Coorg, Kollam, Thekkady, Pachmarhi, Kabini, Bandhavgarh, Lalsot and Goa, amongst others.

Exceptional Experiences: An array of exciting traveller secrets have been woven into each journey, including a jeep safari amidst the lush plantations of Kolukkumalai, Munnar - the highest tea estate in the Western Ghats, a royal 4-course dining experience set against an evening bonfire at the luxurious Amritara Pali Jawai Sagar, picturesque coffee & spice plantation tours in Coorg aboard a specially designed jeep, an exclusive, private, night drive and star gazing experience in a gypsy at Pachmarhi, a unique bush-dining experience in Bandhavgarh, a vintage car drive around Udaipur’s picturesque lake, mangrove walks in the Sundarbans biosphere or the heady adrenalin rush of bungee jumping in Rishikesh, etc.

Mr. Daniel D’souza, President and Country Head, Leisure, SOTC Travel said, “The choice of destination and the experiences offered inspires travel decisions across all age groups, especially among millennials. From exploring the local cuisine, to finding offbeat experiences at every destination, Indian travellers wish to explore the unknown. Given the current situation and in order to satisfy their desire for immersive experiences, SOTC has designed unique domestic experiences that highlight this trend of experiential travel. These include incorporating workshops, wellness experiences, culturally immersive activities, food and drink experiences, outdoor activities and more.”

He added, “As health and safety is a key concern, all our holidays come with ‘Assured’ - a comprehensive program to safe travel in the COVID-19 era in partnership with Apollo Clinics. To further assist our customers, we have launched India’s first Safe Holiday Helpline, a free service to the public - offering expert guidance & assistance for safe holiday planning, visa assistance, country specific updates, on-ground health and safety measures, travel documentation, health certification, etc. and have also tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services with contactless facilitation – across India.”

For details on SOTC’s Hidden Gems Holidays click here

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “Together with significant pent up travel demand, the lockdown has seen growing interest from Indians wanting to re-discover their own country, yet seeking non-standard experiences. And so, our teams have conceptualised Hidden Gems - holidays that offer unparalleled experiences at exquisite locations across India - at attractive prices starting at just Rs. 11 500.00*. Catering to a range of segments from families, couples, solo travellers to adventure seekers and wildlife enthusiasts, our Hidden Gems offers a well-deserved break, coupled with exceptional experiences that rejuvenate: be it bush-dining in Bandhavgarh, mangrove walks amidst the stark beauty of the Sundarbans or the thrill of bungee jumping in Rishikesh, etc.”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols across every touch-point and to further assist our customers, we have tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services with contactless facilitation – across India. Our Safe Holiday Helpline is yet another meaningful consumer initiative - a free service to support customers in safe holiday planning. With our zero cancellation, flexible rescheduling and our guaranteed refund promise, we want to ensure that all our customers travel smooth.”

For details on Thomas Cook India’s Hidden Gems Holidays click here

Mumbai, August 28, 2020

SOTC & Thomas Cook India announce a Virtual Mega Customer Event
Fun Evening with ace comedian Atul Khatri
Exciting Holiday Auctions, Crazy Spot Offers, Free Travel Voucher of Rs. 5 000.00

With India’s lockdown resulting in strong pent-up travel demand, Thomas Cook (India) Ltd., and its Group Company, SOTC Travel Ltd., have announced an exclusive, virtual mega event – an engaging consumer connect that includes live bidding of holiday packages and acts by the ace comedian Atul Khatri, on Saturday, August 29. Thomas Cook India’s Relive the Dreams Mega Event at 6 pm, offers an exclusive interaction with Bollywood star Boman Irani; SOTC’s Blockbuster Evening follows from 8 pm onwards. This interactive virtual platform is aimed at catalysing bookings for future travel when borders reopen – inviting customers to a preview of a range of holiday specials, a fun-filled holiday bidding process, amazing spot offers and a free holiday voucher of Rs. 5 000.00 on registration - a unique experience from the comfort of their homes.

Displaying agility in adapting to the challenges of the lockdown, the teams at SOTC & Thomas Cook India have been at the forefront of pioneering initiatives, including innovations in their product-services portfolio and unique concepts aimed at customer engagement. From exciting social media contests and travel quizzes, a live Lockdown Travel Awards event with Bollywood celebrity Boman Irani, storytelling sessions with popular Marathi actor Subodh Bhave, culinary experiences with the renowned chef Santosh Jori, to its Virtual Outlets & Virtual Agent Network and the first-of-its-kind Virtual Holiday Roadshows, the two brands have created meaningful opportunities to stay in touch with consumers.

The upcoming mega event reiterates the companies’ Customer-First strategy with a vibrant and interactive fun-filled evening, strategically aimed at converting pent-up travel demand into bookings – across domestic and international holidays for when borders reopen. This unique digital initiative empowers customers with a convenient and contactless platform – to get an overview of newly launched holiday products, engage with holiday experts from the safety/comfort of their homes and avail of exciting spot offers, prizes and participate in an exclusive series of holiday auctions.

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “In our continued endeavour to connect and strengthen our association with our past and prospective customers, we are extremely happy to host our first ever virtual Blockbuster Evening, with ace comedian Atul Khatri. Despite the current environment with rapidly changing consumer needs/trends, our teams at SOTC have gone all out in ensuring relevance - and this initiative allows us to understand and engage with our valued customers, while showcasing a range of innovative and exciting products and services.”

Click here to register for SOTC’s Blockbuster Evening (8 pm onwards)

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “In line with our focused Customer-First approach, we continue to explore distinctive opportunities to engage with our customers and so, I am delighted to present our exclusive virtual Relive the Dreams Mega Event, with the much loved Bollywood star, Boman Irani and ace comedian, Atul Khatri. Through this strategic initiative, we intend to showcase our exciting new product range and catalyze bookings via crazy deals/offers and a truly unique holiday auction – for both domestic and international tours. And to sweeten the deal, a free Rs. 5 000.00 holiday voucher awaits our customers!”

Click here to register for Thomas Cook India’s Relive the Dreams Mega Event (6 pm onwards)

Mumbai, August 24, 2020

SOTC and Thomas Cook India introduce exciting savings for customers Launch the Holiday Card
Significant benefits include 15% Extra Cashback on holiday packages Complete flexibility for travel until December 31, 2021

In an ongoing endeavour to present customers with exciting benefits and savings as they plan their next holiday, Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have introduced the Holiday Card. Designed to delight, the card offers significant benefits such as: 15% extra cash back on holiday packages purchased against the card and complete flexibility for domestic or international travel until December 31, 2021.

Thomas Cook India & SOTC have been at the forefront of innovation and customer centric initiatives in this new era of travel, including the Assured Safe Travel Program, the Safe Holiday Helpline, COVID-negative certification services and virtual/contactless holiday planning. In yet another initiative to provide significant customer benefit and convenience, the Holiday Card has been thoughtfully designed - with a host of in-built advantages*:

• 15% Extra Cashback on holiday packages purchased against the Holiday Card
• Multiple Denominations: Pay Rs. 25 000.00, Get Rs. 28 750.00; Pay Rs. 50 000.00, Get Rs. 57 500.00; Pay Rs. 75 000.00, Get Rs. 86 250.00; Pay Rs. 100 000.00, Get Rs. 115 000.00
• Complete flexibility for travel until December 31, 2021

Customers can purchase multiple cards at denominations starting from Rs. 25 000.00 and then top up to a maximum value of Rs. 1.05 lakhs per person – as per their requirement and convenience.

Additional customer benefits:
• 10% off on COVID-negative certification services
• 5% discount on visa and passport services
• 3-month free subscription to Mindhouse
• 25% off on car bookings at Zoomcar
• 3-month free subscription to Gaana

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “At SOTC, we strive to make our products, prices and holiday designs convenient and affordable. In line with this commitment, we have introduced the SOTC Holiday Card that simplifies the travel experience and offers complete savings and benefits for the aspiring Indian traveller. Customers can now plan their perfect holiday while enjoying maximum benefits and great savings. With attractive customer benefits like 15% Extra Cashback, 10% off on COVID-negative certification services and discounts on ancillary services like visa and passport, the Holiday Card presents travel enthusiasts with an opportunity of a lifetime to book exciting tour packages across top international and domestic destinations.”

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “Safety, savings and flexibility have become key drivers as Indian’s plan their next holiday. So, in our continued endeavour to extend a wide range of advantages to our customers, we are delighted to present our Holiday Card, which offers 15% extra cash back on holiday packages with complete flexibility for domestic or international travel until December 31, 2021 and a host of additional offers.”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols across every touch-point and to further assist our customers, we have tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services with contactless facilitation – across India. Our Safe Holiday Helpline is yet another meaningful consumer initiative - a free service to support customers in safe holiday planning. With our zero cancellation, flexible rescheduling and guaranteed refund promise, we want to ensure that all our customers travel smooth.”

*Terms and conditions apply

Mumbai, August 18, 2020

SOTC and Thomas Cook India launch India’s first Safe Holiday Helpline
Free service to the public - offering expert guidance & assistance for safe holiday planning, visa assistance, country specific updates, on-ground health and safety measures, travel documentation, health certification, etc.

Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have announced the launch of India’s first Safe Holiday Helpline, a free service to assist and support customers in safe holiday planning, with comprehensive guidance across country-specific health & safety protocols, visa and travel updates with documentation, requirements including COVID-19 negative certification, etc. The pioneering Safe Holiday Helpline is an extension to the Thomas Cook & SOTC Assured Safe Travel Program in partnership with Apollo Clinics, that ensures meticulous health and safety protocols - at every stage of the customer journey.

The ongoing updates/changes in safety protocols issued by various health/government authorities (both India and international), coupled with conflicting news in the public domain, have left travellers confused and insecure. Therefore, in a meaningful initiative to provide clarity and guide customers in safe travel planning, SOTC & Thomas Cook have introduced the Safe Holiday Helpline – offering comprehensive, country-specific information across visa-immigration regulations, health & safety protocols, on-ground destination updates, etc.

Customer benefits include:
• Safe & Free holiday planning advice from experts
• Easy access via a toll free helpline 77150 44444 between 9.30am - 9.00pm
• Comprehensive travel guidance: across country specific health-safety measures, visa-immigration regulations, on-ground protocols and operational status of local attractions, important emergency contact information, quarantine details, etc.

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “As India plans ahead to extend its travel bubbles, to facilitate safe and smooth travel amongst travellers, SOTC has launched the Safe Holiday Helpline to provide up-to-date information on intra-state and country-specific regulations, on-ground safety measures, health and visa protocols, etc. – under our Assured Safe Travel Program. With safety being the #1 concern for every traveller, this novel initiative helps restore confidence in customers, putting them at ease and helping them make informed travel decisions. Our focus has always been customer centric and this initiative is an extension of that journey.”

For details on SOTC’s Safe Holiday Helpline click here: Domestic Holidays ; International Holidays

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “There is much uncertainty in the minds of India’s travellers when it comes to planning their holidays in this new COVID-19 era with several questions, such as: which countries can one can travel to, what are their specific rules/health requirements, what are the new visa formalities, etc. So, to build customer confidence, our pioneering Safe Holiday Helpline intends to hand-hold our customers - clarify all their doubts and guide them in safe holiday planning. Our Teams have meticulously put together a set of guidelines - working in close co-ordination with Tourism Board partners as well as global government and health authorities - to ensure accuracy and ongoing updates.”

He added, “Our Safe Holiday Helpline is yet another meaningful consumer initiative and forms an extension of our Assured Safe Travel Program in partnership with Apollo Clinics that ensures meticulous health & safety protocols across every customer touch-point. This launch follows in close succession to our recently introduced end-to-end COVID-negative certification services in partnership with ICMR accredited labs, with contactless facilitation – across India.”

For details on Thomas Cook India’s Safe Holiday Helpline click here: Domestic Holidays; International Holidays

Mumbai, August 13, 2020

Thomas Cook India & SOTC launch Virtual Roadshows across over 50 cities A pioneering virtual platform offering contactless and convenient holiday planning together with travel experts
A range of attractive deals on offer - to drive bookings for the festive-winter season and 2021

• Personalized Interactive holiday planning with Holiday Experts
• Dedicated time-slots as per customer convenience
• Exclusive Early Bird Offers/Deals across a range of Domestic & International Tours
• Flexible travel dates till Sept 2021 with free Rescheduling; Guaranteed Refunds*
• Assured Safe Travel Program in partnership with Apollo Clinics
• Seamless COVID-negative certification services also available - in partnership with ICMR accredited medical centres

Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have introduced a first of its kind Virtual Roadshows - The Thomas Cook Holiday Showcase and SOTC Holiday Preview. This unique digital initiative benefits customers with convenient and contactless holiday planning - jointly with holiday experts and from the safety/comfort of their homes. Commencing August 16, 2020, the Virtual Roadshows present a host of special offers/deals across a range of domestic and international holidays - with a clear intent to drive bookings for the upcoming festive/winter season and through to Summer 2021.

With the extended lockdown, while Indian consumers are displaying strong pent up travel demand, they are looking for guidance and handholding - to assist them through the complexities of holiday planning. Pre-COVID, while the companies’ physical holiday roadshows had worked well, in the current scenario such physical options have been rendered unviable. The Thomas Cook Holiday Showcase & SOTC Holiday Preview were thus conceptualised to empower customers with interactive holiday planning via a virtual platform – with the assistance of local/regional language speaking holiday experts and a format that includes engaging Q&A sessions. To ensure undivided attention and personalised service, each session is open to a select number of customers - with slots pre-selected as per customer convenience.

The process is simple: 1) Register online 2) Select your preferred slot 3) Log in to video chat with holiday experts

The Virtual Roadshows are available to customers across India’s metros like Mumbai, Delhi, Bengaluru, Chennai, Kolkata, etc.; also regional India’s tier 2 and 3 cities including Baroda, Vijayawada, Mysore, Nashik, Patna, Guwahati, Lucknow and Bhubaneswar, among others.

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “I am delighted to flag off our exciting Virtual Roadshows, a unique, innovative digital platform to help our customers plan their holidays from the safety/comfort of their home – together with our holiday experts and tour managers to guide them at each step. To sweeten the deal, we have included exclusive spot-offers and special discounts – to catalyse bookings for the upcoming holiday season and through to Summer 2021.”

He added, “Customers get to opt from multiple time-slots as per their convenience, with the number of participants per session kept limited to ensure undivided attention and personalised service. We plan to roll out our Thomas Cook Holiday Showcase starting this weekend and will cover key source markets across India’s metros, mini metros and tier 2 and 3 regional cities/towns.”

He concluded with, “We understand that safety is a key concern for our customers today and so, our Assured Safe Travel Program in partnership with Apollo Clinics ensures meticulous health & safety protocols across every touch-point. To further assist our customers, we have tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services with contactless facilitation – across India.”

To register for the Thomas Cook Holiday Showcase, click here

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “SOTC Travel has witnessed interesting demand from travellers across India seeking a blend of preferences for a wide range of experiences across destinations. Our focus has always been to introduce exclusive holiday packages that are consumer centric, value driven and pocket friendly offering the right combination to avid holidaymakers. The first of its kind virtual roadshow offers an ideal opportunity to connect and interact personally with customers as our holiday experts walk them through various exciting holiday propositions, thus providing an exceptional holiday experience to our value seeking customers. Understanding the current need of the customer, our holiday propositions have been designed to offer complete flexibility, safety, security and savings.”

He added, “We see customers recognizing the value and peace of mind that booking with a reputed travel firm offers especially during these uncertain times. SOTC’s Holiday Preview offers travellers the opportunity to clarify various concerns related to safe travel. As health and safety is a key concern, all our holiday propositions come with ‘Assured’ - a comprehensive program to safe travel in the COVID-19 era in partnership with Apollo Clinics. To further assist our customers, we have tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services with contactless facilitation – across India.”

To register for the SOTC Holiday Preview, click here

*Terms and conditions apply

Mumbai, August 7, 2020

Targeting the significant shift to Spiritual-Religious Tourism Thomas Cook India & SOTC launch Ramayana Trails Enriching spiritual journeys in the footsteps of Lord Ram - across India

With the current downtime creating opportunity for reflection and introspection, Indians are now seeking a deeper meaning to life. In an endeavour to support new age Indian travellers on their journey of spirituality and self-discovery, Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have introduced Ramayana Trails – walking in the footsteps of Lord Ram and re-living his life within India. Enriching spiritual experiences include key temples and memorable places intertwined with the epic journey: Ayodhya, Prayagraj, Chitrakoot, Hampi, Madurai and Rameshwaram, with tours starting at Rs. 19 999.00*.

India is a deeply spiritual land and a significant number of Indians travel on pilgrimages/religious tours at least once a year. Thomas Cook and SOTC have been witnessing over 25% YoY growth for spiritual tourism packages - including Char Dham, Amarnath Yatra, Vaishnodevi, Kailash Mansarovar and Bodhgaya; also Darshans by SOTC (40 itineraries covering 60 holy destinations). The companies’ market feedback indicates that the pandemic and lockdowns have made Indians seek spiritual solace and strength even more. Given the heightened interest in Lord Ram’s life currently, the Ramayana Trails is a perfect package for Indians to combine a well-deserved break and a deeply spiritual experience as they walk in the footsteps of Lord Ram.

Ramayana Trails invites travellers to embark on an enriching spiritual sojourn, selecting from tours based on the epic compiled by adi-kavi, sage Valmiki. The programs have been designed with great care and incorporate special priority darshans, assistance to perform various Pujas at temples en-route, a guide cum storyteller to explain the nuances and historical-cum-spiritual perspective of the locales, satvik bhojan, bhajan kirtan and folklores with the locals and home cooked meals on select itineraries*.

In addition, customer benefits include:
1. Quality accommodation options with daily breakfast
2. Private transfers in AC vehicles
3. Special assistance/caretaker available on request for senior citizens
4. Affordable pricing starting at Rs. 19 999.00*
5. Flexible cancellation options & Minimal booking deposit
6. Easy payment and EMI options
7. Meticulous health & safety under the Company’s Assured Program in partnership with Apollo Clinics
8. Additionally, COVID-negative certificate facilitation services are also available

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “India’s travellers are displaying a growing interest in spiritual travel and a deeper engagement with the unique elements within each destination they visit. And so we have thoughtfully designed our Ramayana Trails based on the epic by Valmiki, enabling our customers follow in the footsteps of Lord Ram - across the various kands (chapters) from Baal Kand, Ayodhya Kand to Sunderkand. Starting at an affordable price of Rs. 19 999.00, travellers can seek spiritual solace with enriching experiences that we have included in each program: special priority darshans and pujas, a guide cum storyteller to bring alive the unique perspective of each locale, satvik bhojan, bhajan kirtan and folklores with the locals; also distinctive sites like Rishyamuka Hill, Hanuman Halli and Ram Setu bridge, among others.”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols across every touch-point and to further assist our customers, we have tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services with contactless facilitation – across India.”

Click here to book Thomas Cook India’s Ramayana Trails

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “We have seen renewed interest with new-age travellers seeking experiences in travel that are novel and unique while being wellness and spiritually driven. In an endeavour to offer new and unique experiences to travellers, SOTC has announced the launch of “Ramayana Trails” - a selection of specially designed religious and spiritual journeys that give deep insights into the life and journey of Lord Rama across India’s most fascinating sacred places. Travellers can embark on a spiritual journey to pay reverence at famous sacred temples, holy shrines and ashrams of Ayodhaya, Mankameshwar, Virupaksha amongst others giving them an opportunity to rejuvenate their mind and soul. The tours have been crafted keeping in mind the specific needs of the travellers to seamlessly aid their spiritual journey. The packages also combine leisure for spiritual and experiential travellers not only to seek solace, but to experience the beauty of the quaint and tranquil destinations offered.”

He added, “To ensure health and safety for travellers, we have associated with ICMR accredited labs across India to provide a first of its kind COVID-negative certification services. This, along with our Assured Program in partnership with Apollo Clinics, focuses on rebuilding confidence in a hassle-free journey for all our customers.”

*Per person on twin sharing basis
*Terms and conditions apply

Mumbai, August 6, 2020

Thomas Cook India & SOTC make holiday planning simple and stress free with ‘A La Carte Holidays’
A menu of options to Create Your Holiday, Your Way!

• 2 simple steps to an exciting holiday: choose a destination and select your experiences
• Top Locales & Exceptional Experiences – handpicked by our holiday specialists
• Range of top global destinations - over 33 cities on offer
• Hotel Upgrade: Book 3 star, get 4 star
• Attractive price-points starting at Rs. 20 600.00*
• Flexible cancellation options & Minimal booking deposit
• Assured Safe Travel Program in partnership with Apollo Clinics
• COVID-negative certification services available – in partnership with ICMR accredited labs

Given significant pent up travel demand, Indians are spending their time during lockdown in planning their next holiday- for when borders reopen. What consumers seek are holidays that express their individuality/unique interests, but without the stress of itinerary planning. And so, Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have launched A La Carte Holidays - a concept designed to delight, with a simple and convenient menu of over 33 top global destinations and a range of eclectic experiences - handpicked by holiday specialists.

Holiday planning has now been made truly effortless, with just two simple steps: (i) Pick a destination (ii) Opt from an array of unique experiences, from Food & Wine Trails, Outdoors & Adventure and Family Fun - to embark on a dream holiday - at affordable prices starting at Rs. 20 600.00*.

Top global destinations: From London, Paris, Munich, Prague, Amsterdam, Lisbon, Madrid, Barcelona, Rome, Florence, Venice, Moscow, St. Petersburg, Istanbul, Athens, Sydney, Melbourne, Gold Coast, Cairns, Perth, Adelaide, Queenstown, Auckland, Cape Town, New York, Vancouver, Miami, Orlando, Las Vegas, San Francisco, Los Angeles, Washington DC, Cairo to Casablanca, among others.

Exceptional experiences: Dining with an astronaut in Orlando, a fascinating nocturnal rainforest tour in the Gold Coast, adrenalin infused machine gun shooting in Prague/ an ATV adventure in Cairns, a special English high-tea at Grosvenor House-London, food & wine tasting in a medieval winery in the Italian countryside/ a macaron baking class in Paris, a fun tuk-tuk ride on the 28 Tram Route in Lisbon, a segway in Miami or a spectacular seaplane tour in Vancouver.

A range of Customer Benefits:
• 4 nights accommodation at branded city-centre hotels; hotel upgrade offer: book 3 star, get 4 star
• Return airport transfers on a private basis
• Unique sightseeing options – recommended by our holiday specialists
• Attractive price-points starting at Rs. 20 600.00*
• Flexibility of date change*; Zero cancellation charges up to 5 days prior to departure
• A minimal booking amount of merely Rs. 5 000.00*; Easy payment and EMI options
• Meticulous health & safety under the Companys’ Assured Program in partnership with Apollo Clinics
• Additionally, COVID-negative certificate facilitation services are also available

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “At Thomas Cook India we believe that each traveller is unique and to cater to individual travel aspirations, we have designed an empowering new concept of A La Carte Holidays. Our customers now get to choose from a menu of favourite locales and exceptional experiences - whether it is food & wine, outdoors & adventure or family fun. And we have made all of this possible via a 2 step process that is truly simple and stress free! Our in-house holiday specialists have handpicked an array of exciting bucket-list experiences. To further delight our customers, we have kept the pricing very affordable, starting from merely Rs. 20 600.00, with a host of special offers and value add-ons included - complimentary!”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols across every touch-point and to further assist our customers, we have tied up with ICMR accredited labs to offer simple and seamless COVID-negative certification services with contactless facilitation and doorstep services – across India.”

Click here to book Thomas Cook India’s A La Carte Holidays

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “The COVID-19 era has redefined travel. Exposed to the power of choice, the new-age traveller is well-read, discerning and wants excitement, convenience and the best deals, all at once, when planning a journey. We have seen an immense demand with travellers who want their own itineraries, but actively seek travel connoisseurs to help them make informed decisions. Through A La Carte Holidays, SOTC will provide a service that is flexible and convenient to suit every traveller’s need. Customers now have the freedom to handpick from a menu with a wide range of cities, hotels or sightseeing experiences of their choice. We are extremely excited to introduce this novel offering and hope to further enhance and deliver memorable travel experiences to our customers.”

He added, “To ensure health and safety for travellers, we have associated with ICMR accredited labs across India to provide a first of its kind COVID-negative certification services. This, along with our Assured Program in partnership with Apollo Clinics, focuses on rebuilding confidence in a hassle-free journey for all our customers.”

Click here to book SOTC’s A La Carte Holidays

*Terms and conditions apply

Mumbai, July 29, 2020

Thomas Cook India & SOTC see shift in demand to outdoors & adventure Launch Domestic Jungle Experiences & Safaris on International Tiger Day

• Range of national parks and wildlife sanctuaries/reserves
• Flexible cancellation options & Minimum booking deposit
• Assured Safe Travel Program in partnership with Apollo Clinics
• Seamless COVID-negative certification services also available – in partnership with ICMR accredited medical centres

Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., commemorate International Tiger Day by launching Jungle Experiences & Safaris - across India’s renowned national parks and wildlife reserves. The exciting wildlife portfolio of convenient 2-3 day quick breaks, at short drivable distances, intends to create awareness and respect for the majestic tiger and India’s endemic wildlife in their natural habitat; and is attractively priced starting at Rs. 8 200.00*.

India’s lockdown has given rise to a strong interest in nature and wildlife and this is reiterated in Thomas Cook & SOTC’s data, that reveals a clear consumer shift towards outdoor and adventure trips; away from crowds. The range of exciting Jungle Experiences & Safaris was thus thoughtfully designed to help Indians re-discover their rich natural heritage while enjoying a perfect break in the heart of India’s renowned tiger heartland and wildlife reserves, including Ranthambore, Bandhavgar, Kanha, Gir, Kabini or the Jim Corbett National Park. The unique selection of accommodation ranges from safari lodges, traditional cottages, tents and mud dwellings to boutique hotels and luxury resorts.

Customer Benefits include:
1. Quality accommodation options
2. Option of a safari drive / nature expedition, etc.*
3. Unique wildlife experiences, coupled with legendary service on the Taj Safaris
4. Flexible cancellation options; Minimum booking deposit
5. Easy payment and EMI options
6. Meticulous health & safety under the Company’s Assured Program in partnership with Apollo Clinics
7. Additionally, COVID-negative certificate facilitation services are also available

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “To commemorate International Tiger Day and India’s rich wildlife, our newly launched Jungle Experiences & Safaris invite travellers to embark on an adventure of a lifetime: a unique opportunity to explore nature and spectacular wildlife – at very affordable pricing. With a noticeable shift in consumer demand towards outdoor and adventure experiences, our Jungle Experiences & Safaris offer the choicest of India’s wildlife destinations: Ranthambore, Jim Corbett, Kabini, Bandipur, Kanha, Bandhavgarh and Gir.”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols across every touch-point and to further assist our customers, we have tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services with contactless facilitation – across India.”

Click here to book Thomas Cook India’s Jungle Experiences & Safaris

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “With the pressures of lockdown, customers have shown a strong inclination towards outdoor and adventure activities, as Indian travellers are actively seeking different kinds of vacations. While India is known for its lush greenery and enchanting jungles, it offers a wide range of wildlife safaris and adventures. Our wildlife special holidays have been designed to offer customers a perfect family getaway across some of India’s renowned wildlife reserves with a combination of thrilling adventure amidst the grandeur of Indian wildlife.”

He added, “To ensure health and safety for travellers, we have associated with ICMR accredited labs across India to provide a first of its kind COVID-negative certification services. This, along with our Assured Program in partnership with Apollo Clinics, focuses on rebuilding confidence in a hassle-free journey for all our customers.”

Click here to book SOTC’s Jungle Experiences & Safaris

*Terms and conditions apply

Mumbai, July 27, 2020

Thomas Cook India & SOTC to tap into the emerging festive demand Launch Durga Puja Special Holidays

• A range of both personalized and all-inclusive tours
• Domestic & International destinations
• Affordably priced with attractive festive offers and discounts
• Assured Safe Travel Program in partnership with Apollo Clinics
• Seamless COVID-negative certification services also available - in partnership with ICMR accredited medical centres

With an intent to capitalize on the increased travel appetite due to the upcoming festive season, Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have launched Durga Puja Special Holidays. The portfolio of personalized and all-inclusive group tours has been attractively priced, starting at Rs. 19 999.00* and includes special festive offers/discounts - across domestic and international destinations.

Festivals have always been a strong driver of travel demand and more so this year. This is reiterated in the Thomas Cook & SOTC Holiday Readiness Travel Report - Future of Travel post COVID-19: 14% respondents indicating clear intent to travel in 2020 - the festive season being their top preference. Additionally, in the absence of a summer vacation this year, Durga Puja offers Indians the first travel opportunity post lockdown.

Demand being high across West Bengal and East source markets, where consumers enjoy history, culture and cuisine while travelling, a wide selection of Europe-centric tours have been included: Anandayaka Europe, Ratnomay Europe, Snighdo Sarathe Europe, Shundor Europe, Apurbo France O Swiss, Apurbo Austria O Swiss; also mono-country options like Mahaan Great Britain and Shreshta Italy.

In addition, favourite domestic locales on offer are: the North East, West Bengal, Himachal Pradesh, Rajasthan, Kerala, Andamans; Bhutan and Nepal in the subcontinent and top international options of Dubai, Abu Dhabi, Indonesia, Thailand, Malaysia, Singapore, Japan, Cambodia and Vietnam.

With both personalized tours and all-inclusive group tours, customer benefits include:
1. Affordable pricing & Attractive discounts
2. Special Loyalty Bonus
3. Flexible cancellation options
4. Easy payment and EMI options
5. Meticulous health & safety under the Company’s Assured Program in partnership with Apollo Clinics
6. Overseas Medical Insurance - cover includes Covid-19 related hospitalisation
7. Additionally, COVID-negative certificate facilitation services are also available

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “Given the strong pent up demand due to the lockdown, the upcoming festive season serves as the perfect opportunity for Indians to travel and celebrate! And so, our Durga Puja Special Holidays offer a range of options – for adventure and discovery or to relax/unwind and bond with family and friends at exotic locales. Pricing has been kept very affordable, starting at Rs. 19 999.00*, with a range of all-inclusive tours for families, also personalized tours for millennials and groups of friends – across India and international destinations. Our attractive offers and discounts have been thoughtfully included for the festival season.”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols across every touch-point: from airports, transportation, hotels, restaurants to attractions. To further assist our customers, we have tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services and our contactless facilitation – across India.”

Click here to book Thomas Cook India’s Durga Puja Special Holidays

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “Durga Puja is one of the most widely celebrated festivals in India offering a perfect break to embrace some quality time together with family and friends. As travellers were unable to travel for their summer holidays this year, there is clearly pent-up demand with a strong desire for a holiday due to lockdown restrictions. Our teams have carefully designed packages with a complete focus on health and safety for customers. They offer travellers an opportunity to celebrate Durga Puja while exploring a wide range of domestic and international destinations at affordable price points.”

“To ensure health and safety for travellers, we have associated with ICMR accredited labs across India to provide a first of its kind COVID-negative certification, thus rebuilding confidence in a hassle-free journey for all our customers.”

Click here to book SOTC’s Durga Puja Special Holidays

*Terms and conditions apply

Mumbai, July 22, 2020

Thomas Cook & SOTC offer “COVID-negative” certification services in association with ICMR accredited labs First Travel Service providers to offer this service as part of their integrated as well as standalone services

Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have partnered with ICMR accredited medical centres pan India, becoming the first travel service providers to offer seamless, end-to-end COVID-negative certification services. This pioneering initiative to support customers, is an extension of the Thomas Cook & SOTC Assured Safe Travel Program in partnership with Apollo Clinics, that ensures meticulous health and safety protocols - at every stage of the customer journey.

In the current pandemic, health and safety has become a paramount concern of individuals and organisations globally. A COVID-negative certification has therefore become a critical requirement, not just for cross border travel within India or overseas, but has also been mandated by organisations as part of their safety protocols. A clear deterrent however, has been the uncertainty around the process, also the understandable fear and stigma associated with it. In a pioneering initiative to support consumers with a simple, smooth and convenient process, Thomas Cook & SOTC have tied up with ICMR accredited medical centres countrywide, to provide end-to-end, contactless COVID-negative certification services.

The Thomas Cook & SOTC COVID-negative certification services include:
• Assistance on requirements/procedures for COVID testing via ICMR accredited centres
• Information on multiple locations / options available for the test
• Scheduling appointment for the test pan India
• Making payment to the medical centre on behalf of the customer
• Coordination between customer and medical centre for end-to-end process
• Test report sent on email

Customer Benefits:
• Contactless facilitation and support across India
• Test by renowned ICMR accredited medical centres, ensuring safety and health protocols
• Wide range of centres available pan India – conveniently located close to work/ residence
• Appointment as per customer convenience with home service available
• Report results received between 24 to 48 hours
• Emergency guidance available on WhatsApp, call and email

The simple 2 step process:
1. Contact Thomas Cook/SOTC: online via thomascook.in/ sotc.in; email covidcert@tcvsil.com or call 9321582599 (9 am - 6.30 pm, Monday - Saturday)
2. Select your preference of lab visit or home service and a date-time basis the specific certification requirement (48 - 96 hours prior departure basis country / organisation protocols)

Mr. Rajeev Kale, President & Country Head - Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “In yet another pioneering initiative to support our customers during these challenging times, we are delighted to announce our tie-up with renowned ICMR accredited medical centres to manage a smooth and seamless end-to-end process with contactless COVID-negative certification services - across India.”
He added, “Our expertise ensures that we manage all the complexities of the process seamlessly - be it the specific formats, differing time frames required by each authority and coordination between the medical centres - to deliver a delightful, hassle-free experience for all our customers.”

For details, click here

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said “As hygiene and safety have become vital factors for Indian travellers, our priority has been to ensure that our customers feel safe and comfortable while traveling with us. In aiming to ensure health and safety for travellers, we are pleased to associate with ICMR accredited labs across India to provide a first of its kind contactless COVID-negative certification. This would certainly go a long way in easing the current concerns of travellers and build trust and confidence. The seamless, end to end COVID-negative certification services, guarantee the necessary sanitary measures and will assure travellers of hygiene standards thus rebuilding confidence in a hassle-free journey for all our customers.”

For details, click here

Mumbai, July 14, 2020

As Indians seek to travel safe via smaller groups,
Thomas Cook India & SOTC launch premium, chauffeured Van Tours - Private Journeys

• Personalised itineraries across 32 countries
• Attractive Pricing and Special Offers
• Assured Safe Travel Program in partnership with Apollo Clinics

Aimed at ensuring the health and safety of its customers, Thomas Cook (India) Ltd., India’s leading integrated travel services company along with its Group Company SOTC Travel Ltd., have launched Private Journeys: premium, chauffeured van tours, strategically designed for smaller groups of family, extended family or friends. Private Journeys covers over 32 countries, for travel from September 2020-2021 and at affordable prices starting at Rs. 25 800.00*.

Thomas Cook’s & SOTC’s Private Journeys allows for a leisurely exploration of a destination: its history, culture, cuisine and its hidden secrets! Curated by experts, exclusive private experiences have been included: from chasing the Northern Lights in Norway or the Russian Lapland, whale watching in South Africa, enjoying the resplendent colours of autumn in Bavaria, Germany or soaking in the ambience of Christmas markets from Paris to Prague, a celebration of Christmas in Santa Land, Finland, a taste of history and culture in Vietnam or Cambodia, exploring the natural wonders of New Zealand or the breath-taking winter wonderland in Switzerland.

Destinations range from: France, Italy, Switzerland, Finland, Germany, Austria, Belgium, Croatia, Czech Republic, Norway, Hungary, Netherlands, Estonia, Russia, Romania, Croatia, Montenegro, Slovakia, Slovenia, Latvia, Lithuania, Georgia, Armenia, Kazakhstan; Kenya and South Africa; Abu Dhabi, Dubai, Vietnam, Cambodia and Thailand to New Zealand, among others.

Private Journeys offers customers a range of benefits:
1. Premium, private vehicles at one’s disposal with professional English speaking drivers
2. Centrally located 4 star hotels; inclusive of breakfast
3. Itineraries cover key seasons, festivals, wildlife experiences, unique elements of culture & history
4. 24x7 on ground local emergency helpline
5. Affordable pricing & Attractive discounts: Up to 30% off basis group size + Early Bird Bonus (15% off for bookings up to July 31, 2020)
6. Travel from Sept 2020 till Sept 30, 2021 (Offer for early bookers till July 31, 2020)
7. Flexibility of date change*; Zero cancellation charges up to 15 days prior to departure
8. A minimal booking amount of Rs. 25 000.00*; Easy payment and EMI options
9. Meticulous health & safety under the Company’s Assured Program in partnership with Apollo Clinics
10. Overseas Medical Insurance- cover includes Covid-19 related hospitalisation

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “As we enter a new era of travel with increased focus on health and safety, our Private Journeys intends to bring back consumer confidence with a unique concept of premium, chauffeur-driven van tours, specially designed for smaller/secure groups of family or close friends. The easy-paced itineraries promise a relaxed holiday with in-depth exploration of each destination. And while we have included delightful premium experiences, the pricing has been kept very affordable - starting at just Rs. 25 800.00*.

Further, our Assured Program in partnership with Apollo Clinics ensures meticulous health and safety protocols across every travel touch-point: from airports, transportation, hotels, to restaurants and attractions.”

Click here to book Thomas Cook India’s Private Journeys

Mr. Daniel Dsouza, President & Country Head, Leisure, SOTC Travel said, “Private trips is an emerging trend, that lets families and friends enjoy and explore a destination in privacy and safety in the COVID era. The pioneering concept of Private Journeys offers the comfort of a chauffeur driven van ensuring a safe and private holiday all throughout their journey. Private Journeys comes with the Assured Program – in association with Apollo Clinics and includes comprehensive Insurance Cover for COVID-19 related hospitalization for a stress free travel journey.”

He added, “To ensure a safe customer journey right from the start, we have conceptualized Virtual Outlets to assist via phone, chat or a video call for customers seeking contactless services.”

Click here to book SOTC’s Private Journeys

*Terms and conditions apply

Mumbai, July 08, 2020

SOTC Travel reveals micro-cation as an emerging trend for Indian Travellers

With countries reopening borders and ensuring safe travel for tourists, taking a holiday is soon becoming a realistic opportunity for Indian travelers. There has been a renewed interest among avid travelers to visit stunning cities in Europe that they can explore to the fullest during their post-COVID vacation.

According to the Company’s Holiday Readiness Travel Report - Future of Travel post COVID-19, 36% respondents showed preference for an international holiday; with a significant demand for Europe at 38%. With a growing demand from travellers seeking deeper and more enriching and engaging experiences, SOTC Travel has introduced International City Breaks across Europe’s finest cities and at attractive prices with travel commencing September 2020.

As travelers look towards greater reassurance on the standard of hygiene in travel, our holiday propositions come with our “Assured” Safe Travel Program in association with Apollo Clinics. With a strong focus on private tours, adopting comprehensive safety protocols to reassure safe travel for customers, the International City Breaks aim to maintain safe and secure services without compromising authentic and meaningful experiences.

From bucket-list destinations to bucket-list experiences, there has been a noticeable shift in the way new-age travellers wish to travel. They are keen to explore mono destinations at a slow pace to enjoy the local cuisine and culture instead of combining multiple destinations. The International City Breaks offer immersive experiences like experiencing a destination in autumn and winter where travellers can enjoy the autumn foliage in scenic cities and parks painted in crimson and gold to spectacular winter illuminations.

From the most iconic monuments and attractions across Europe, Turkey, Kazakhstan, Central & Western Europe, Eastern Europe, the Balkans, the Baltics, Nordic States these exciting destinations are carefully handpicked and offer experiences perfect for nature and beach lovers, fans of gastronomy, culture and traditional architecture.

Benefits of SOTC’s City Breaks include:
• Early booking advantage - Special limited offer- Pay for a 3* hotel & stay at 4* hotel/ pay for 4* hotel and stay 5* hotel
• Premium Hotel brands at attractive pricing starting as low as 19,700 for 4 nights (breakfast included)
• Zero Cancellation Charges upto 5 days prior to Departure
• Assured Safe Travel Program – in association with Apollo Clinics
• Includes comprehensive Insurance Cover for COVID 19 related hospitalisation
• A minimal booking amount of just INR 5 000.00*
• Flexibility of Date Change*
• Private Airport Transfers
• Easy Payment and EMI Options
• Flexibility of combining two packages

Speaking on the launch, Daniel Dsouza, President & Country Head, Leisure, SOTC Travel said, “We see customers recognizing the value and peace of mind that booking with a reputed travel firm offers especially during these uncertain times. As travellers now look towards made-to-measure, bite-sized travel with more safely curated travel itineraries into shorter timeframes, SOTC’s city break tours give travellers the opportunity to explore the history, culture and hidden gems of a destination in a short space of time. From carefully curated itineraries at attractive price points, these tours come with city center hotel accommodations to avoid the use of public transport, private tours and private transfers to guarantee standards of hygiene, safety and service for our customers. With health and safety being a key concern, we launched ‘Assured’ - a comprehensive program to safe travel in the COVID-19 era in partnership with Apollo Clinics to jointly set a benchmark for safety. With our focus on customer centricity, we have introduced Virtual Outlets to assist our customers via phone, chat or a video call.”

*(Terms and conditions apply)

Popular International City Breaks include:
Prague, Budapest, Vienna, Salzburg, Helsinki, Tallinn, Riga, Almaty, Zagreb, Krakow amongst others.

To book your holiday visit: www.sotc.in/theme-holidays/back-to-life-international-packages

Mumbai, July 01, 2020

SOTC Travel observes a surge in demand for Romantic Holidays
~ Couples count on safety & privacy as a priority~

From important anniversaries to special occasions such as weddings and personal achievements, holidays have given travellers the chance to celebrate the important milestones in life. With stringent restrictions on social gatherings limiting wedding celebrations this year, couples are looking at investing their savings towards a memorable honeymoon. These are mostly new-age couples who would have rescheduled, rerouted or cancelled their honeymoon plans due to the lockdown.

With countries emerging from lockdown and with the lifting of travel restrictions, there has been an interest among couples to choose a safe destination for their romantic escapes. To meet the demand of couples longing to travel to a lesser known corner of the world, SOTC Travel has introduced ‘Romantic Holidays’. These carefully co-curated holidays offer experiential stays, wellness and outdoor nature breaks across India and international destinations closer to home.

To meet the strong desire to indulge in leisure-filled romantic escapes for an unforgettable experience, SOTC’s Romantic Break Holidays include a variety of picturesque experiences right from island sojourns to stunning mountain getaways. For couples expressing an interest to travel within the country to enjoy scenic landscapes, diverse cultures and cuisines, SOTC Travel offers holidays to Manali, Shimla, Dharmashala, Rishikesh, Bhimtal, Palampur, Mussorie, Goa, Coorg, Corbett, Kerala, Andaman amongst others.

With international destinations reopening to tourists, SOTC Travel has introduced Special Honeymoon Packages to their most desired destination. These include tropical destinations and tranquil places like Bali, Mauritius, Maldives, Phuket and Dubai (Choose from multiple destinations for travel from September 2020). For new age/ millennial couples, SOTC Travel has introduced honeymoon specials that include personalized outdoor experiences based on couple’s unique interests such as limousine rides, private island tours, scuba diving & snorkeling escapades, cycling tours, water sports, hot air balloon & helicopter rides, spa treatments, private cooking class tours and dinner at signature chef restaurants amongst others.

Highlights of SOTC’s Romantic Packages:
• Travel Safe Program
• Special Inclusions & Surprises*
• Hotel upgrades*
• Change of destination or Free Cancellation upto 5 days of departure
• Easy Payment and EMI Options
• Romantic Complimentary Add-ons*

Speaking on the launch, Daniel Dsouza, President & Country Head, Leisure, SOTC Travel said, “We are witnessing a growing trend for ‘special occasion’ travel. Customers have started booking again to celebrate their milestone anniversaries, birthdays and special occasions in life and they see these events as an ideal opportunity to spend quality time with their loved one. There has been an increased interest from couples for short romantic getaways to short haul destinations closer to home. Their top priority is a safe destination with flexibility to help them book without any worry. In adapting to changing consumer preferences and safety guidelines, we have included our “Assured” Safe Travel Program in association with Apollo Clinics in our Romantic Breaks packages. These packages offer customers a wide range of romantic experiences with special inclusions to make their holiday truly memorable as they reconnect with their loved ones.”

*(Terms and conditions apply)

To book your romantic getaway visit: www.sotc.in/theme-holidays/romantic-break-packages or www.sotc.in/theme-holidays/international-honeymoon-packages

Mumbai, June 25, 2020

SOTC Travel witnesses a growing trend for affordable luxury getaways

With travel restrictions being eased, Indian consumers are displaying increasing appetite for luxury getaways that offer meticulous health and safety measures at affordable pricing. There has been a paradigm shift in the mindset of consumers today - with more travellers actively seeking out less crowded trips, searching for privacy and a greater sense of calm and peacefulness.

According to the Company’s Holiday Readiness Travel Report - Future of Travel post COVID-19, Health & Safety ranked as the primary concern for 75% respondents; with 35% willing to increase their spends to ensure the same.

SOTC Travel has witnessed a growing trend with customers choosing to opt for secluded, immersive experiences away from crowded cities with a strong focus on wellbeing. Seeing an uptick in enquiries for quick escapes like back to nature, beach destinations and outdoor adventure, SOTC Travel has introduced affordable luxury getaways at attractive prices for Indian travellers that include staycations as a popular first choice. These getaways offer customers some much-needed space and quality time in scenic settings.

From the unparalleled excitement of experiencing premium boutique hotels to ultimate indulgence at the finest 4 & 5 star luxury resorts across India, SOTC’s affordable luxury holidays include exclusive experiences at off beat locations which cater to every traveler’s expectation of a perfect relaxing holiday.

To ensure flexibility, SOTC Travel offers various advantages:
• Book an affordable holiday with a booking deposit starting at just INR 2000*
• Free cancellations until 3 days of departure
• Flexibility of date change*

Value deals that offer a great steal for the luxury holiday seeking traveler:
• Free hotel upgrades
• Special discounts
• Travel insurance

Some of the exclusive travel itineraries include:
• 4 Days at Ranthambore – Tree of Life Kipling Lodge
• 2 Days at Agra - Taj View
• 3 Days at Jaipur - Crowne Plazabr
• 3 Days at Mysore – Hotel Grand Mercure
• 3 Days at Alleppey – Villa De Parrai
• 3 Days at Nainital – Sterling
• 3 Days at Kumbhalgarh – Fateh Safari Suite
• 3 Days at Udaipur – Ramada Resort and Spa

Speaking on the launch, Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “With pent up demand towards travel after this difficult time of lockdown, consumers see spending on luxury travel as a welcome break. As they are eager to get back to travelling, customers demand for luxurious experiences that are affordable. SOTC Travel has therefore launched Affordable Luxury Holidays that offer tailor-made indulgent experiences ranging from wellness, spa and wildlife retreats for some well needed rejuvenation and relaxation time. As travelers look towards greater reassurance on the standard of hygiene in travel, our affordable luxury holiday propositions come with our “Assured” Safe Travel Program in association with Apollo Clinics”.

*(Terms and conditions apply)

For more information visit: www.sotc.in affordable-luxury-packages

Also for a range of our holidays, click to view Back to Life Holidays

Mumbai, June 17, 2020

SOTC Travel anticipates demand for international destinations closer to home
~ Launches Back To Life - international holidays ~

With pent-up demand for travel due to the lockdown, travellers have been longing to holiday once again. And as travel restrictions ease, travellers will find a perfect opportunity to take a much desired break. So, to help customers plan their travel, SOTC Travel has launched Back To Life international holidays at close to home destinations, starting September 2020. To ensure flexibility, the holidays come with zero cancellation till 5 days prior departure and the added advantage of special offers like complimentary stay for a child and hotel upgrades.

To restore confidence in travel, the company’s Assured- Safe Travel Program, a comprehensive guide to safe travel in the COVID-19 era in partnership with Apollo Clinics and Travel Insurance with COVID-19 related hospitalization have been incorporated in SOTC’s Back To Life holidays.

According to the Company’s Holiday Readiness Travel Report - Future of Travel post COVID-19, 36% respondents showed preference for an international holiday; 41% preferring short haul destinations. SOTC’s Back to Life international holidays hence provide a combination of relaxation and wellness experiences, adventure and beach getaways. Customers can choose from an array of destinations like Thailand, Indonesia, Vietnam, Cambodia, Dubai, Malaysia, and Mauritius amongst others and at affordable price points.

Benefits of Back to Life international holidays:
• Flexibility of date changes with zero cancellation charges till 5 days prior to departure
• Hotel Upgrade offers (Pay 3 Star and Stay at 4 Star/ Pay 4 Star and Stay at 5 Star)
• Child stays free*
• Easy EMI payment options
• A minimal booking amount of INR 5 000.00*

Speaking on the launch, Daniel Dsouza, President & Country Head, Leisure, SOTC Travel said, “As travellers were unable to travel for their summer holidays this year, there is clearly pent-up travel demand and added to this is the strong desire for a break due to lockdown restrictions. So, SOTC’s Back to Life international holidays have been designed to offer quick getaways, wellness, adventure and experiential holidays at close to home destinations- and at truly affordable prices. This launch gives our customers time to plan their holiday break in readiness for lifting of travel restrictions. The special features of our Back To Life holidays include date change flexibility and no cancellation charges till 5 days prior departure. Additionally, the free child stay and hotel upgrades come as very attractive value offers.

To build customer confidence about safety and health/hygiene standards while they travel with us, the Back to To Life holidays come with the stamp of SOTC ‘Assured’ - a comprehensive program to safe travel in the COVID-19 era, in partnership with Apollo Clinics - a member of the Apollo Hospitals Group, the expert in the healthcare sector.”

*(Terms and conditions apply)
*(Booking amount excludes flights and visas)

For more information visit: www.sotc.in-back-to-life-international-packages or view Back to Life Holidays

Mumbai, June 11, 2020

Thomas Cook and SOTC in association with Apollo Clinics launch the “Assured” Safe Travel Program Comprehensive exercise sets out benchmark travel safety protocols in the COVID 19 era

Thomas Cook (India) Ltd., India’s leading integrated travel services company, along with its Group Company SOTC Travel Ltd., jointly launched ‘Assured’ - a comprehensive program to safe travel in the COVID-19 era. The companies have partnered with Apollo Clinics - a member of the Apollo Hospitals Group, the expert in the healthcare sector, to jointly set a benchmark for safety in travel.

Thomas Cook India and SOTC, have spent the last few months talking to their customers to understand their concerns and priorities when it comes to travel in the light of the COVID-19 pandemic. A significant 75% of the respondents of the Thomas Cook India & SOTC Holiday Readiness Survey stated that health & safety was their overriding concern.

To build confidence that it is safe to travel again, the companies have worked jointly with partners across the travel eco-system to create the Thomas Cook & SOTC Assured program, that ensures meticulous health and safety protocols - at every stage of the customer journey - from the various contactless booking processes, safe physical outlets & processes at the sales/servicing pre tour stage, as well as the on-tour stage. The Assured Program also defines a series of comprehensive health and safety measures in place across every travel touch-point from airports, airlines, local transportation, hotels, restaurants and attractions and encompasses employees and suppliers, sellers and channels, including franchisees & customers.

Mr. Madhavan Menon, Chairman and Managing Director, Thomas Cook India said, “Across Thomas Cook India & SOTC, our customers have been clear that health, hygiene and safety is their prime concern when it comes to travel in the COVID-19 era. Hence, our Teams have spent a significant time at the drawing board and worked jointly with key travel partners/stakeholders to create this very comprehensive initiative.
I am proud today to launch of The Thomas Cook & SOTC Assured Safe Travel Program, in association with Apollo Clinics - the most respected brand in the healthcare sector, to jointly set a benchmark for customer safety in this new normal for travel.”

“As part of the Assured Program, we have examined every customer touch point, right from enquiry via our websites or apps, interactions with our call centres, virtual visits via calls or video calls with our nearest branch – all to ensure contactless, safe interactions. Across every stage of our customers’ journey, they will find a host of measures put in place - across airports & airlines and then at every stage of their journey with our transport, hotel, restaurant and attractions partners. Our intent is that our Assured Program, serve as a handy guide/reference point that would assist all our stakeholders in the Travel & Tourism Industry achieve a single common goal i.e. ‘Safe travel for all Indians’.”

Dr. Ajay H Gangoli, Director Medical Services, Apollo Health & Lifestyle Ltd., said “The Apollo group keeps patient and health professionals’ safety as a top priority. In these days of the COVID19 pandemic, the speed with which the virus has spread across the globe is very indicative that borders are not respected by these diseases. Apropos, the need to address issues to make travel safe fits into the Apollo goal.

The association with Thomas Cook India and SOTC, who are a recognized brand for travel, domestic and global, is an endeavour that will make travel safe and stress free. Apollo Clinics and the Apollo Group have been at the forefront for creating safe environments for the home and office post the lockdown and this association is a natural progression for us to keep everyone safe and healthy.”

Click here for details on the Thomas Cook & SOTC Assured Program

Mumbai, June 08, 2020

SOTC Travel observes strong potential for Domestic Travel with the opening of Indian skies
~ Introduces Back To Life Holidays for the Indian traveller ~

According to the Holiday Readiness Travel Report - Future of Travel post
COVID-19:
• Travel is set to rebound, as Indians will continue to travel. 14% respondents indicated that they are likely to travel in 2020 once restrictions are lifted.
• A domestic holiday was the first choice of 64% respondents. Destinations selected were Ladakh (20%), Goa (17%), North East (15%), Kerala (11%); Himachal Pradesh and Kashmir followed closely. Bhutan (17%) in the Indian sub-continent. Destinations at a driveable distance were also preferred, including: Coorg, Ooty, Mussoorie, Shimla, Amritsar, Munnar and other destinations.

As travellers increasingly seek exclusive, secure and self-contained experiences closer to home, SOTC Travel has tailored to the needs of its customers in providing the best of products and services that offer complete flexibility. To cater to this new desire of expectations, behavior and preferences of the subsequently rising wave of conscientious consumers; SOTC has handpicked bespoke offerings for the discerning traveller through its Back To Life Holidays. Under unique holiday themes like Staycations, Wellness, Experiential holidays and affordable luxury these immersive experiences include Short Local Escapes, Self-Drive Vacations, Unique Experiences across cities and all budgets. SOTC Travel has introduced greater flexibility of booking through these affordable packages. The holidays start at INR 3990 and offer zero cancellation until 3 days of departure, a travel safe program and travel insurance. With a trend in Bleisure trips combining work and vacation likely to pick up pace in the coming months, mini getaways offer a perfect opportunity of work life balance through a rejuvenating escapade from ones' routine life.

With a shift in preference for bigger brands for trust, confidence and reassurance, Back to Life Holidays present customers authentic experiences at exclusive properties and destinations amongst most exquisite boutique hotels and the finest wellness resorts in India.

Speaking about the exclusive product offerings, Daniel Dsouza, President & Country Head, Leisure, SOTC Travel said, “Travel has entered a new phase, in which safe, holistic experiential vacations hold more meaning in today’s world. Domestic travel will now be a key driver for the industry. With strong growth potential present, we will witness enthusiastic interest from travellers who would be eager to get back to travel. With Birthday and Anniversary travel soon to pick up first, destinations close to home emerge as top choices with travellers for a quick escape or break. To capture this high potential market, we have curated Back to Life Holidays for our customers with a distinct newness in our product offering with a focus on hygiene and wellness as a priority. As pioneers in the leisure segment, SOTC Travel has always strived to make holidays a priority for every Indian through its innovative offerings. This thought guides and encourages us to make every journey special for our consumers. Through Back to Life Holidays, we aim to make every trip unforgettable with the finest handpicked resorts, chic design hotels, wellness holidays and much more at unique locations across the country.”

For more information visit: www.sotc.in

Mumbai, 22 May 2020

SOTC Travel redefines Incentive Travel in India with the launch of MICE Plus
~ The next level of MICE experience in the COVID Travel era ~

As pioneers in the MICE Travel Segment, SOTC MICE has been at the forefront of innovation and development with introductions of new services, products, concepts and destinations. The impact on organisations in India is visible and planning for post COVID-19 takes prime importance. With an opportunity to rethink and reimagine offerings to customers, SOTC MICE has elevated the next level of MICE experience for the next generation with its latest innovation- MICE PLUS. Given that the MICE business is directly influenced by the business health of the corporates it operates, it becomes critical that an estimate on the business recovery and MICE plans of corporates is needed.

In an interesting internal survey report across key corporates to understand their MICE plans:
• 32% of the corporates stated that Aug - Sep will be the right time to restart discussions and operations on MICE while 55% felt it will be Oct - Dec.
• 25% of the corporates look at foreign destinations
• 39% of the corporates indicated that their MICE budgets would remain the same.

With sanitization and safety now a greater priority for corporates today, the offerings of MICE Plus focus on an immersive customer experience to better serve the next generation of MICE Travellers.

Top USP’s of MICE Plus include:

H&S Measures
• Enhanced Health & Safety (H&S) protocols to ensure highest level of compliance to global standards
• Entire delivery partners chosen on basis of adherence to SOTC H&S standards
• Trained tour managers on hygiene requirements
• Various contact points for immediate medical assistance and repatriation if needed
• Adequate travel insurance to ensure peace of mind

Technology & Automation
• Real time information of all travel related processes such as visa application and insurance
• User friendly mobile app for passengers to get updates and contests
• Technology tools to minimise human interface
• Feedback & Networking platform

Virtual MICE: ‘Events As Usual’ using technology!
• Virtual MICE – A new & unique way to conduct meeting & conferences.
• Using world class event technologies, Virtual MICE will deliver a virtual event that aligns to company’s objectives

Team of Experts
• Proficient tour managers with rich experience of destinations across the globe
• Over 1000 Destination Specialist Certifications to help curate innovative products
• Expert in-house event management team to cater to both real & virtual events
• Expert F&B consultants catering to every culinary need

Best-In-Class F&B Capabilities
• Serving creative and authentic Indian food on a global platform, adhering to the highest food safety & standards.
• Usage of authentic Indian herbs & spices sourced from reputed Indian companies
• Unique Indian F&B concepts and ethnic cuisines from across the globe
• Region specific specialty menus curated by our celebrity chefs & culinary experts
• Special care taken to customise dishes to ensure the guest’s medical, allergy or any religious requirements with regards to food preparation are met

SD Nandakumar, President & Country Head , B2B & Foreign Exchange , SOTC Travel, said, “These unprecedented times have given us an opportunity to rethink and reimagine our offerings to our customers. The recent announcement on domestic civil aviation recommencing operations from May 25th, 2020 will aid in the revival of corporate MICE Travel. While the learnings from the survey help augment our post COVID-19 business plans, the new normal that is being established coupled with our innovative mindset has helped us create the next level of MICE experience – MICE Plus. SOTC Travel’s new-age MICE Plus presents the extra edge and niche skill to handle the needs of domestic and global clients of the MICE segment. MICE Plus has been curated with inputs from our esteemed corporate customers, global hotel chains, airlines, tourism bodies and also feedback received from our passengers. It also lays the framework for the industry to follow for the coming years. With safety, health and hygiene protocols a need of the hour, MICE Plus caters specifically to the current travel requirements. At SOTC Travel, we always ensure that we provide end to end valuable MICE experiences to our customers.”

Mumbai, May 19, 2020

Thomas Cook India and SOTC Travel jointly release Survey Report - measures customer perceptions/preferences for Holiday Travel post the COVID-19 pandemic

• 14% respondents indicate that they will travel in 2020- when restrictions ease
• 64% are likely to opt for a domestic holiday in 2020; 36% for an international tour
• 75% ranked health & safety as their #1 concern; 72% opting for reputed brands

Thomas Cook (India) Ltd., India’s leading integrated travel services company, along with its Group company SOTC Travel Ltd. surveyed over 2500 consumers across India’s metros and Tier 1 & 2 cities (including Mumbai, Delhi, Bengaluru, Chennai, Kolkata, Hyderabad, Pune, Lucknow, Guwahati, Jamnagar, Surat, Vizag, Indore, Jaipur, etc.), covering 4 age groups: below 30 years, 31-44 years, 45-59 years and 60 years and above; 76% being in the 28-55 age segment. The Holiday Readiness Travel Report - Future of Travel post COVID-19 reflects key consumer behaviours and trends. Key findings include:

Travel is set to rebound - Indians will continue to Travel: 14% respondents indicated that they are likely to travel in 2020 once restrictions are lifted. While 45% respondents plan to defer their holiday to 2021, 41% are undecided. The festive seasons were preferred in 2020: either November (29%) or December (50%).

Key Travel Drivers: 72% respondents preferred reputed brands across their journey - including tour operators, hotel chains, etc. Health & Safety ranks as the primary concern for 75% respondents; with 35% willing to increase their spends to ensure the same.

Domestic Tourism is set to take centre stage: A domestic holiday was the first choice of 64% respondents. Destinations selected were Ladakh (20%), Goa (17%), North East (15%), Kerala (11%); Himachal Pradesh and Kashmir followed closely; Bhutan (17%) in the Indian sub-continent. Destinations at a driveable distance were also preferred, including: Coorg, Ooty, Mussoorie, Shimla, Amritsar, Munnar, etc.

36% respondents showed preference for an international holiday. Short haul destinations (Thailand, Singapore, Malaysia, Dubai, Abu Dhabi) saw strong interest (41%). Long-haul destinations that traditionally witness demand in Q4 also featured, like Australia & New Zealand (20%); USA (16%). What is noteworthy is the significant demand for Europe at 38%; favoured destinations included Switzerland, France, Germany, UK, Czech Republic.

Size of Group: Respondents displayed a noticeable preference towards travelling in smaller groups- primarily due health/hygiene. 63% respondents were inclined to travel solo, with their immediate/extended family or friends/colleagues; 25% respondents preferred to travel in small groups of below 20 co-travellers and 12% opted for a group size of approximately 35+.

Holiday Duration: 86% respondents chose a holiday duration between 4-11 days (51% preferring 4-7 days, 35% preferring 8-11 days); 14% opted for a holiday of over 12 days.

Shift in Holiday Spending Patterns - Value-centric/Pocket Friendly Holidays: 67% of respondents stated that they would spend less than Rs. 1 lakh per person on their next holiday, while 11% said that they would spend up to Rs. 2 lakhs per person.

Booking Channels: Consumers continued to express interest in a personal touch/reassurance to their travel booking experience- with 58% opting to purchase holidays through retail outlets or home service (38% retail and 20% home visits). This was followed by 40% opting for online channels (Website/App) and 12% stating preference for video chat.

(Respondents were given a few questions with multiple options, hence percentages may not add up to 100%)

To view the infographic, click below link:
https://www.sotc.in/export/sites/SOTCSite/downloads/Infographic-Thomas-Cook-India-and-SOTC-jointly-release-the-Holiday.pdf

Mumbai, February 2020

SOTC Travel appointed as the authorized Sub-Agent for the ICC T20 World Cup Australia 2020

With Cricket and Travel being an indispensable part of Indian lifestyle, the year 2020 will be an exciting year for Indian Travellers. The upcoming ICC T20 World Cup will be hosted in Australia. With Indian Travellers eagerly awaiting this worldwide event, SOTC Travel can now offer customers a combined experience of world-class cricket and an unparalleled holiday experience.

SOTC Travel has been appointed as the authorized Sub-Agent for this year’s ICC T20 World Cup – Men’s and Women’s tournaments. In 2020, Australia will host two ICC T20 World Cups, with the women’s (21 February – 8 March) and men’s (18 October – 5 November) tournaments to be played as standalone events across Australia. Both events will culminate in finals at the world’s largest cricket stadium, the Melbourne Cricket Ground, presenting an opportunity to set a new world record for the highest attendance at a women’s sporting fixture on Sunday 8 March 2020, International Women’s Day.

Capitalizing on this opportunity, SOTC Travel will offer customized packages to offer a perfect blend of the sport and leisure activities for travellers to make the most of this lifetime experience. Over the years there has been a considerable increase in number of Indian tourists traveling exclusively to watch sports-related events or alternatively planning their holiday around a major sporting event.

The focus has slowly shifted towards chasing novel experiences. It is a market that lures the corporate, as well as the millennials and the Gen Z. The island continent is home to some of the best sights and experiences in the world. This makes it a double draw for the cricket enthusiasts who are excited to visit Australia. Along with the electrifying matches, Travellers can also enjoy the glorious sights, excellent cuisine, personalized tours and visits to the winery, enjoy opera performances and more.

Vishal Suri Managing Director SOTC Travel said, “Over the past few years, we have seen a growing popularity of Australia as a travelers’ favorite destination. The T20 World Cup event provides an exciting opportunity for us to curate special experiences for Indians who would love to visit Australia during the World Cup. We see great demand with Indian travellers especially sport enthusiasts who wish to fulfil their desire for unique experiences. Sports Tourism has diversified from its conventional form restricted to viewing the sport live, to combining the experience with MICE & Leisure travel. We look forward to offering a world class experience to both Leisure and MICE customers.”

Mumbai, 30 January 2020

Make the most of the long weekends this year with SOTC’s Holiday Calendar
-A list of exciting destinations to travel smart this year-

The New Year has begun, and with it comes the promise of long weekends! In recent years' bite sized travel' - squeezing in more curated travel itineraries into shorter time frames have given Indian travellers the freedom to explore the ways they can spend their holidays.

From driving down to the nearest hill station, to jet-setting off on a 4 day cruise adventure, long weekends give travellers the opportunity to take a break from the mundane routine of life while delving into new experiences. In order to satisfy the needs of the new age Indian traveller, SOTC Travel, one of India’s leading travel and tourism companies has composed a list of finest destinations for spending the long weekends this year.

There are approximately twenty one long weekends this year, and each of them presents a unique opportunity for Indians to tick off a destination off their bucket lists. The months of February, March, April, May, June, August, October and November, offer the long weekend opportunity to travellers.

With the improvements in flight connectivity, easy visa access and favourable pricing, Indian travellers also have the option of setting off to short haul destinations to celebrate these weekends. The most preferred short haul destinations include Abu Dhabi, Singapore, Fiji, Bali, Cambodia, Laos, Vietnam, Bangkok, Mauritius, Sri Lanka, Maldives, Macao and more. The most popular domestic destinations that draw interest during these times include Munnar, Goa, Andaman, Rajasthan, Diu, Gokarna, Puri, Ooty, Spiti Valley, Udaipur and more. Travellers can set off to Varanasi or Mathura in March, to celebrate Holi with pomp and grandeur or Haridwar, Khajurao, Mandi for a spiritually-enriched experience.

SOTC Travel also offers attractive packages to travellers to visit locations that are known for their cultural and local experiences like Russia for the Northern Lights, Japan for the Cherry Blossom festival, and Harbin for its biggest ice and snow exhibit, Holland for its Tulip farms, etc.

Daniel D’souza, President and Country Head, Leisure, SOTC Travel said, “Micro Trips are the new travel trend among Gen Z (Less than 25 years) & Gen Y (26-35 Years) as they understand that travelling is the best medium to escape their hectic daily schedules. More travellers today in their 20’s to 60’s are embracing the opportunity to experience new cultures and lifestyles with the aim of broadening their travel horizon. Less stressful planning, lower costs and increased frequency make shorter getaways a smart way to vacation. Indians now take every chance they get for multiple short holidays clubbing days with the long weekends.

Many destinations today have easy visa access or have visa on arrival facilities which makes it convenient for travellers. With the constant improvements made in the travel and tourism sector, these weekends have become opportunities for travel and exploration. They give everyone a chance to set off on mini-adventures, where they can either plan in advance for their holiday, or even make plans on the fly. At SOTC Travel, we have curated easy travel series for destinations like Bali, Malaysia, Bangkok, Dubai to name a few and also with our On-The-Go feature, customers can book new activities while on their holiday, and make the most of their weekends.” Recommended Destinations for the long weekends in India for year 2020 by SOTC Travel:

Mumbai, 23 January 2020

Destination and holiday experiences are the top holiday influencers for Travellers
~84% Millennials find the destination and the experience offered to be their main influencer for making holiday plans according to the SOTC Holiday Report~

With the rise of technological advancements and subsequent internet penetration in the country, Indians have been exposed to more of the world than before. They are more dynamic in nature; ready to break away from the traditional rigid itineraries to pursue more novel experiences. They see travel as an avenue of self-discovery, and wish to learn new things from every trip they take.

These travellers are looking to resonate on a deeper level with the destination they are visiting and are hence looking for uniqueness as a priority. According to the SOTC India Holiday Report, 59% Gen Z are adrenalin junkies/adventure-seekers who holiday to fulfil their passion for adventure e.g. Diving Holidays in Malaysia, Kite Sailing in Philippines, White Water Rafting in the Himalayas, etc. Another being the Local Cuisine, which is a top holiday enhancement preference with 65% of Gen Z and 57% Gen X selecting their travel destination basis its local food. Destinations like Singapore, Thailand, Malaysia, Italy, and France are trending for cuisine and wine journeys. Japan, Korea, Ireland are emerging for their unique local flavours and whiskey trails.

The choice of destination and the experiences offered inspires the travel decisions across all age groups with the highest among Millennials with 84%. From exploring and learning the local cuisine, to finding offbeat experiences at every locale, travellers are pushing the boundary of tourism. In order to satisfy their desire for immersive experiences, SOTC Travel has curated unique experiences that highlight this trend of experiential travel. These include incorporating workshops, wellness experiences, culturally immersive activities, food and drink experiences, outdoor activities and more.

From experiencing the Northern Lights in Russia, to celebrating the coming of spring with the Cherry Blossom festival in Japan, marvelling at the world’s biggest ice and snow exhibit in Harbin or sampling the flavour of the China Beer Festival, taking salsa classes in Spain, visiting Tulip farms in Holland, attending the Lavender Festival in France and seeing the beautiful villages, local markets, touring the vast and picturesque lavender fields or enjoy crushing the grapes in the France Grape Crushing Festival, experience the South Africa Flowers and Whale Festival, learning how to surf in Australia, or even experiencing the affordable Castle Stays across UK, Italy and Germany, travellers wish to savour varied experiences. Closer to home, travellers are indulging in experiences that include kite flying in Gujarat during the Makar Sankranti festivities, visiting Vipasana and other meditation centres in Ladakh, taking Konkani cooking lessons in Goa and more.

These desires of travellers have led to a new trend in the travel and tourism industry. Travellers belonging to the age group of Gen X is leading this demand; hoping to create memorable learning experiences for their children. The tech-savvy travellers belonging to the Gen Y and Gen Z age group are more dynamic. They wish to avoid mass travel and are spurred on by technological usage to find novel experiences to explore and share with others.

Daniel D’souza, President and Country Head, Leisure, SOTC Travel, said, “Experiential travel is a trend that has observed a steady incline in the last few years. New age travellers of today don’t just want to visit a destination; they want to live it. They seek to bring home a more lasting and sharable experience, or learning’s from activities that are a result of historic culture and tradition. These evolved travellers are willing to go the extra mile to have a unique and memorable holiday. To cater to this demand we have curated special packages that encapsulate a plethora of activities for our customers. We have driven value based pricing offering exclusive experiences like the Northern lights and the Artic Cruise. These experiential travel packages take the customer on an all-inclusive trip, exploring novel experiences that are not only breath taking and refreshing but also provide value to our customers. Additionally, Japan, Balkan countries, China, France, Scandinavian countries are observing an immense hike in interest because of the exclusive sights and cultural activities they offer.”

Some of these novel experiences include:
• Celebrate the coming of spring by visiting the Japanese Cherry Blossom tour
• Lavender Festival and Grape Crushing Festivals in France
• European Whirl – Tulip Festival Special- visit the colourful Tulip Farms in Holland
• Ice and Snow Exhibit at Harbin Ice Festival and Beer Festival in China
• Flowers and Whale Festival in South Africa
• Enjoy taking Salsa classes in Spain
• Learn Surfing in Australia
• Experience the affordable Castle Stays in UK, Germany and Italy
• Visit the spectacular Northern Lights in Russia
• Experience the ‘White Nights’ phenomena in Russia and enjoy the Midnight Sun

Mumbai, January 2020

Artificial Intelligence the Future of Travel Industry
~SOTC Travel introduces “Trip Planner” AI driven feature for convenient holiday planning for customers~
~71% of Travellers chose flexibility and customization in holiday preference~

Technology today is advancing at a rapid pace, and has permeated into every sector. Combining AI with advanced analytics principles can ensure personalized service, resulting in better value and memorable experience to customers. New age travellers in the country are exposed to the power of choice. Having options makes customers more satisfied. They do not wish to be bounded by the traditional rigid itineraries of old, and are looking for personalization and customisation.

According to the SOTC India Holiday Report:
• 71% of Travellers across four age groups chose flexibility and customization in holiday preference
• Under the age group of 25 and less (Gen Z), 59% respondents preferred flexibility and customisation as the top reason to choose Customised Holidays
• Millennials have also played an important role and have embraced technology. Flexibility and customisation was the highest between the age group of 26-35 years (Gen Y- Millennials) with 69% respondents choosing this as the top reason to choose Customised Holidays
• With the age group of 36-55 years (Gen X), 61% preferred flexibility and customisation as the top reason to choose Customised Holidays
• Pioneers in introducing regional tours ‘Darshanam’ for the South India Market.
• While 50% respondents in the 56 years and above age group seek flexibility and customisation in their customised holidays

In enhancing customer experience further, SOTC Travel has recently introduced an exclusive tool powered by AI to help customers plan their holidays more efficiently. The feature known as Trip Planner uses data provided by customers, while matching information to approximately 230,000,000 data points, thus creating the appropriate customised itinerary for a customer, according to their preference. Trip Planner is ideal for travellers, who find it difficult to spare time to plan their next visit.

Trip Planner suggests services, offers, travel ideas, tips, and alternate plans. In keying the destination of choice and holiday duration, the software arranges a detailed schedule with day-to-day activities mapped out. These activities also offer the customer the best routes to get there (with options), and displays the category of other experiences one can find in the vicinity. The choices presented are open to change, and the travellers can adjust the placement, adding and subtracting activities to suit their pace of travel. Through Trip Planner customers can customise their holidays in seconds based on the preferences while choosing over 80000 destinations making holiday planning fast, fun and easy. With the help of this technology, a traveller can get personalized and intelligent travel solution tailored according to their needs.

Daniel D’Souza, President and Country Head, SOTC Travel said, “Traveller preferences have changed over the years, and it has become crucial to cater to their demands suitably. Technology is revolutionising travel. A Trip Planner can be used to improve personalisation and tailor recommendations. To personalize customer service further, we have imbibed AI technologies into our customer service portfolio and operations. Trip Planner can guide the traveller on their holiday, suggesting experiences that can be categorised as popular spots, hidden gems, culture, outdoors, shopping historic sights and more. This innovative feature can also help create an itinerary according to the pace they wish for themselves. We are extremely excited to introduce this novel offering and hope to further enhance and deliver memorable travel experiences to our customers.”